Account Manager (Entry Level)

TransPerfect is more than just a job—our greatest asset is our people. Each of our 100+ offices has its own individual identity and unique rewards.

About the role

Join the global leader in the language services and technology industry, helping international brands and organizations implement solutions for efficient and effective communication, operations, and sales. TransPerfect is far from "just a translation agency"; our services portfolio includes interpretation, multicultural and digital marketing, SEO, website globalization, multimedia, video, e-learning, training, and legal support—all enhanced by best-in-class software platforms.

We value individuals who are eager to contribute, thrive in a fast-paced environment, and take ownership of client success. Full training is provided, so we prioritize strong communication, relationship-building, and problem-solving skills.

Responsibilities

• Develop new business relationships through internet research, trade shows, referrals, directories, and personal outreach.
• Foster and close new clients via referrals, cold calling, networking, and industry events.
• Grow business from existing clients by collaborating with senior leadership to expand relationships and upsell TransPerfect’s portfolio.
• Creatively problem-solve to refine and improve new business development strategies.
• Negotiate rates and deadlines with prospective and current clients.
• Educate clients on the translation process, including TransPerfect’s rates, turnaround times, and competitive differentiators.
• Liaise with production teams to ensure flawless job execution and client satisfaction.
• Follow up with clients to confirm delivery, quality, and service meet expectations.
• Stay informed about industries TransPerfect serves, including key players, trends, and relevant data.
• Perform additional special projects or duties as needed.

Requirements

• Excellent written and verbal English communication skills.
• Minimum Bachelor’s degree or equivalent.
• Strong problem-solving and analytical abilities.
• Exceptional interpersonal and time-management skills.

Benefits

• Comprehensive benefits package, including medical, dental, and vision insurance.
• 401k matching.
• Membership to child-care providers.
• Additional TransPerks, including a paid birthday off.
• Career development opportunities and an attractive bonus plan.
• Frequent social events.

This role is based in our Philadelphia office.