Account Manager, Early Stage

About the role

Vanta is seeking an Account Manager to join our Early Stage team. This role focuses on expanding and retaining a subset of Vanta’s customers by developing and maintaining strong relationships with our customers. Key responsibilities include developing account plans, managing the sales cycle, and ensuring customer needs are met.

Responsibilities

• Develop and maintain strong relationships with assigned accounts, acting as a trusted advisor and strategic partner.
• Deeply understand Vanta’s current product offerings and product roadmap to address customer needs effectively.
• Maintain strong partnerships and alignment with Customer Success Managers (CSMs) to ensure close strategic collaboration and harmonious communication.
• Collaborate on account plans to identify new opportunities for expansion with current customers, increasing their usage of Vanta’s platform through new frameworks and security tools.
• Manage the entire sales cycle of any expansion or renewal opportunity from first meeting to close, negotiating where necessary and pulling in additional internal resources as needed.
• Accurately forecast monthly expansion and churn, and maintain a clean Salesforce instance with meticulous pipeline hygiene.
• Keep a relentless focus on customer needs and provide a consultative approach in architecting a solution.

Requirements

• 3+ years of experience selling to or managing customers.
• Strong ability to prospect and build pipeline without assistance from Business Development Representatives (BDRs) or inbound support.
• Exceptional communication skills (written, verbal, visual), both for internal audiences and customer-facing messaging.
• Highly motivated with a sense of urgency and willingness to adjust.
• Able to effectively collaborate with a wide range of departments including Customer Success, Marketing, Enablement, and Support.

Qualifications

• Previous experience in security and compliance is not required, but highly desirable.

Skills

• Strong relationship-building and customer service skills.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Excellent problem-solving and analytical skills.
• Experience with CRM systems (Salesforce preferred).

Benefits

Industry-competitive salary and equity
Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans
16 weeks paid parental leave for all new parents
Health & wellness stipend
Remote workspace, internet, and cellphone stipend
Commuter benefits for team members who report to the SF and NYC office
Family planning benefits
Matching 401(k) contribution with immediate vesting
Flexible PTO policy, plus 80 hours of sick time
11 company-paid holidays
Virtual team building activities, lunch and learns, and other company-wide events!

Pay

Industry-competitive salary and equity

Schedule

Remote workspace, internet, and cellphone stipend

Company

Vanta is committed to hiring diverse talent and providing an inclusive work environment. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About Vanta

Vanta was founded in 2018 to help businesses earn and prove trust in the digital age. Our mission is to enable companies to improve and prove their security continuously. With a comprehensive Trust Management Platform, thousands of companies rely on Vanta to build, maintain, and demonstrate their trust.