Account Manager, E-Commerce

Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people's lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint. We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology. Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle. Overview The Account Manager will serve as the primary point of contact for Amazon Retail, overseeing day-to-day account operations, managing key business relationships, and driving profitable growth across multiple business units. This role is responsible for resolving operational issues, analyzing business performance, collaborating with internal and external stakeholders, and developing strategies that improve visibility, sales, and overall account health within Amazon. Key Responsibilities Manage daily communication and operations with Amazon Retail and cross-functional Amazon teamsResolve operational issues, including ASIN suppressions, promotional funding discrepancies, and other account-related challengesBuild strong relationships with Amazon category managers and key stakeholders to support brand visibility and growth initiativesNegotiate business terms and participate in joint business planning activitiesAnalyze sales, traffic, conversion, profitability, and performance metrics to identify trends, risks, and growth opportunitiesPartner with category, marketing, and eCommerce teams to develop and execute growth strategiesSupport forecasting, inventory planning, and demand management in collaboration with internal teams and Amazon What Success Looks Like In This Role Establishes trusted relationships with Amazon stakeholders and internal business partnersProactively identifies and resolves operational issues with minimal disruption to the businessUses data-driven insights to improve sales performance, profitability, and account healthDrives successful execution of growth initiatives and business plans across product categoriesMaintains accurate forecasting and inventory planning to support business objectivesQuickly assumes ownership of the Amazon Retail account and becomes a reliable resource for both Amazon and internal teams Requirements Qualifications Bachelors Degree, required. 3+ years of Amazon account management experience, with hands-on expertise in Amazon Vendor CentralStrong analytical skills with experience in profit analysis, margin management, ROI optimization, and forecastingAdvanced Excel proficiency and comfort working with large datasetsExcellent communication, relationship-building, and stakeholder management skillsDemonstrated ability to translate data and business insights into actionable strategies that drive growth Benefits Salary range: $90K - $130K annually Fully paid medical, dental, and vision insurance (partial premium coverage for dependents) Contributions to 401k funds Bi-annual reviews, and annual pay increases Health and wellness benefits, including free gym membership Quarterly team-building events At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc. Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.