Account Manager/Director

ONEOK is a Fortune 500 company with over 100 years in business, serving as a leading midstream service provider. We prioritize safety, sustainability, environmental responsibility, and employee focus.

About the role

This position manages existing customer relationships, new customer origination, marketing of terminal services, and development of projects for the Refined Products Galena Park Terminal. Key focus areas include terminal expansion opportunities, new connectivity, and terminal efficiency projects. Collaboration, internal and external communication, creative problem-solving, and excellent customer service are essential. The role requires maintaining existing customer relationships and developing new ones, with a preferred background in midstream asset operations, engineering, scheduling, or commercial experience (5-10+ years). Experience in customer communication, negotiations, economic modeling, or asset marketing is also preferred.

Responsibilities

• Understand the asset’s Profit and Loss statements
• Research and evaluate existing contracts to determine profitability and potential liabilities
• Identify and evaluate storage and/or throughput opportunities that support strategic business plans
• Lead responsibilities in complex negotiations with potential and existing customers
• Develop relationships with potential customers and maintain effective customer relations with existing customers
• Participate in development of projects to support business strategies
• Prepare economic models, perform calculations, and conduct analyses to evaluate new terminal connectivity, optimization, and organic growth projects
• Develop contacts with multiple players within the Refined Products value chain (refiners, marketers, traders, suppliers, c-stores) to gather information about new or existing business prospects
• Evaluate gathered information to determine its applicability to business operations and formulate strategic business plans
• Research industry publications to monitor customers and competitors and explore potential new business development opportunities
• Interact and coordinate with marine logistics, engineering, operations, contract administration, accounting, liquids marketing, asset integrity, and other stakeholders regarding current contracts, operations, and future opportunities
• Develop, interpret, and/or prepare information and correspondence, including:
  • Policies and Procedures
  • Contracts and Agreements
  • Internal and External Correspondence
  • Proposals to Customers
  • Projects and Business Development
• Understand asset performance to identify business drivers, trends, and forecast future terminal revenues
• Understand existing contracts and work with logistics and accounting to ensure accurate billing
• Obtain a working understanding of marine logistics to address customer concerns, operational items, and identify opportunities to optimize business flow

Requirements

• Bachelor’s Degree or equivalent formal education in finance, accounting, engineering, business management, or related field
• 5 or more years of related work experience in the energy sector preferred
• 1-3 years of experience in a marketing and/or business development role preferred
• Experience or knowledge in:
  • Contract Negotiation
  • Contract Analysis
  • Economic Analysis
  • Research Skills
  • Communication Skills
• Experience analyzing data with strong business acumen
• Experience researching, analyzing, and resolving issues related to contracts, agreements, regulations, policies, and procedures
• Experience developing and preparing contracts, agreements, reports, presentations, policies, procedures, and correspondence
• Experience reading and interpreting reports, correspondence, industry publications, contracts, and computer manuals
• Experience interacting, advising, negotiating, and communicating effectively

Skills

• Ability to understand tariff and regulatory obligations
• Ability to apply math, algebraic formulas, statistics, and economic models
• Ability to communicate and exchange information effectively

Physical Demands

• Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or move objects. Primarily involves sitting, with occasional walking or standing.
• Standing: Occasionally
• Walking: Frequently
• Sitting: Constantly
• Lifting: Occasionally
• Carrying: Occasionally
• Pushing: Occasionally
• Pulling: Occasionally
• Climbing (ladders, stairs): Occasionally
• Balancing: Occasionally
• Stooping: Occasionally
• Kneeling: Occasionally
• Crouching: Occasionally
• Crawling: Occasionally
• Reaching: Constantly
• Handling (manual dexterity): Constantly
• Fingering (finger dexterity): Constantly
• Feeling: Constantly
• Talking: Frequently
• Hearing: Frequently
• Tasting/Smelling: Occasionally
• Near Vision: Constantly
• Far Vision: Frequently
• Depth Perception: Frequently
• Color Vision: Constantly

Working Conditions

• Subject to inside environmental conditions (well-lighted, climate-controlled areas)
• Frequent repetitive motion
• Constant use of CRT (Computer Monitor(s))

Travel

• Travel to office facilities and other company locations required
• May be assigned a company vehicle requiring the applicable driver’s license

Pay

Expected salary range: $124,000.00 - $186,000.00