ACCOUNT MANAGER CS (33275)

About the role

Responsible for the development and execution of market strategy to attain and or maintain the desired market position with assigned territory accounts. This includes making necessary sales and support calls, presentations and communication of issues between corporate, retail network and customer. In addition to increasing equipment and aftermarket sales and profits, the market strategy should include such products and services as fleet management, rental, and leasing, allied products, training and positioning of Equipment Depot with the market. Must be able to effectively identify, communicate and work through customer problems, issues, and opportunities with the corporate and retail networks. This position reports to Sales Manager but close relationships with Operation and Rental Managers are essential to ensure proper processes and procedures are met in obtaining customer service excellence. Perform other duties as assigned.

Responsibilities

• Responsible for effective professional selling principles in the working environment.
• Increase overall revenues of OEM new sales equipment, used equipment sales, rental & leasing, and dealer aftermarket products.
• Increase visibility including market share for unit and aftermarket sales for both current and new customers.
• Develop strategic plans and work with local management to ensure the market position of assigned accounts.
• Manage the development and activity of assigned territory and accounts including the selling process.
• Call on current and target accounts, develop and make sales presentations and ensure adequate sales service.
• Responsible for effective communications with the retail network and pre and post‑sales issues.
• Work closely with sales and marketing management to study and develop sales and marketing strategies to support selling to all customers within the assigned territory.
• Manage and control travel and entertainment expenses.
• Collaborate with branch management and internal departments regarding receivables and allied equipment.
• Develop and maintain relationships with key customers and build new relationships with potential key customers.
• Listen attentively, ask clarifying questions, actively listen, stay open to other viewpoints, manage distractions and interruptions.
• Understand the importance of timely follow‑up with customers, managers, and staff, making communication a top priority.

Qualifications

• Education: College degree preferred.
• Experience: 2–5 years of proven sales experience preferred.
• Computer skills: Basic knowledge and abilities of Microsoft Office products; prior knowledge and use of CRM a plus.
• Other requirements: Daily travel within territory and very minimal overnight travel.
• Work environment: Varies from office to job site to industrial locations.