Account Manager- CRE

Location: Hybrid - Lawrenceville, GA office (3 days per week)

About the role

As an Account Manager at Sage, you will drive revenue growth within an existing customer base by retaining, expanding, and optimizing client relationships. You’ll be responsible for renewing subscriptions and perpetual contracts, identifying upsell and cross-sell opportunities, and guiding customers toward additional Sage products and cloud-based solutions. Success in this role requires a consultative, value-based sales approach and a strong customer success mindset—ensuring customers realize ongoing value while delivering a seamless, high-quality experience.

Responsibilities

• Manage and renew a portfolio of existing customers, ensuring retention and long-term value
• Identify and drive upsell and cross-sell opportunities across Sage products and services
• Proactively engage and qualify leads from multiple channels, converting them into sales opportunities
• Partner with channel partners to grow the installed base and increase cloud subscription revenue
• Own the sales cycle end-to-end where applicable, from initial engagement through close
• Resolve customer issues and escalate as needed while consistently meeting or exceeding revenue targets

Requirements

• 1+ year of B2B consultative sales experience with a track record of meeting or exceeding quota
• Strong organizational and time management skills with the ability to prioritize effectively
• Self-motivated and able to work both independently and collaboratively
• Experience managing a full sales cycle from prospecting to close
• Ability to develop and execute sales strategies
• Willingness to travel as needed

Benefits

• Competitive salaries that landed us in the top 5% of similar-sized companies (according to Comparably)
• Comprehensive health, dental, and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
• 18 weeks paid parental leave for birth, adoption, or surrogacy offered 1 year after start date
• 5 days paid yearly to volunteer (through Sage Foundation)
• $5,250 tuition reimbursement per calendar year, starting 6 months after hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
• Library of on-demand career development options and ongoing training offerings