Account Manager - Corporate Communications

About Us

At We., we've spent decades at the intersection of technology and humanity, bridging the gap between what businesses create and how people experience those creations. We've learned that beneath even the most unruly situations — whether it's a global crisis, an emerging technology, or a sweeping organizational change—lies a simple human need. That need could be for trust, connection, safety, or a sense of purpose. But it’s always there. And it is only by uncovering these truths that we can make real, meaningful progress.

About The Role

The Account Manager will support communications strategy and media engagement for Microsoft's business, helping protect and strengthen brand reputation by translating complex issues into clear, credible narratives for key audiences. This role involves managing day-to-day client needs, driving PR campaigns, and fostering strong media and influencer relationships. Ideal candidates are proactive communicators with strong analytical writing, relationship-management skills, and a passion for helping organizations communicate clearly in moments that matter. This role may manage direct reports.

Responsibilities

• Manage company news announcements and media cycles across corporate issues, helping to coordinate responses and drive execution in fast-paced environments.
• Build and maintain relationships with reporters, industry influencers, and content creators, identifying opportunities to place stories and interviews to strengthen client visibility.
• Serve as day-to-day counsel for clients and internal stakeholders, providing informed recommendations, managing expectations, flagging risks early and keeping workstreams aligned and on schedule.
• Lead planning sessions and brainstorms, helping identify creative storytelling opportunities and new approaches to audience engagement.
• Draft and develop a wide range of communications materials, including pitches, media materials like FAQs, executive briefing documents, reactive statements, and coverage reports.
• Monitor and analyze media, social, industry and competitive conversations to identify emerging reputational risks and opportunities; translate findings into actionable recommendations that protect and strengthen brand trust.
• Support integrated earned, owned, social, and influencer campaigns that advance business objectives by coordinating deliverables and tracking performance
• Coordinate cross-functional efforts across multiple client, agency, and partner teams to gather information, align messaging, and support program execution.
• May manage career development and performance of direct reports, managing up to senior staff on important issues, and client/team satisfaction while holding the team accountable to demonstrating agency values
• Other duties as assigned

Requirements

• 4+ years of experience in integrated communications or PR,