Account Manager - Conversion Sales

Responsibilities

• Guiding existing customers through the conversion renewal sales cycle, from initial contact to closing complex transactions
• Working with customers to resolve any issues which may prevent them from maintaining a relationship with SolarWinds
• Understand customer requirements and effectively communicate the SolarWinds value proposition, suggest suitable growth solutions, and negotiate pricing
• Following up on assigned customer software renewal quotes and/or generate custom quotes and present to the customer
• Manage, maintain, and communicate accurate customer and pipeline records within Salesforce to Sales/Renewals leadership
• Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments
• Achieve monthly quotas and quarterly targets
• Maintain volume with high call and email volume daily

Qualifications

• Passion for sales!
• Results-oriented and customer-oriented mindset, with the ability to create a great customer experience.
• Excellent communication skills both oral and written
• Analytical and Problem-Solving experience
• Knowledge of subscription models, Perpetual Support, SaaS, and cloud technologies is a plus
• Enjoy working in a fast paced, team focused environment with the ability to multi-task and track multiple issues
• Previous experience with NetSuite and/or Salesforce is a plus

Pay

Salary range: $85,000 - $125,000 annually

Schedule

Full-time position

Benefits

Health insurance, retirement plan, paid time off, and more