Account Manager - Convenience Channel

About the role

We are seeking a highly motivated and results-driven Convenience Channel Sales Account Manager to join our sales team. In this role, you will be responsible for driving sales and growth within the convenience channel, managing key accounts, executing strategic sales plans, and building strong relationships with retailers and distributors.

Key Responsibilities

• Develop and manage relationships with key accounts in the convenience channel, including convenience stores, travel centers, truck stops, and wholesalers.
• Identify customer needs and tailor solutions that drive sales and profitability.
• Develop and implement sales strategies for the convenience channel to increase revenue, expand market share, and achieve sales targets.
• Identify opportunities for growth and work proactively to maximize performance within the channel.
• New Business Development: Identify and pursue new business opportunities within the convenience channel, leveraging industry knowledge and competitor insights.
• Ensure the proper placement of products within retail locations, working with category managers and buyers to ensure effective product performance, promotions, and in-store activations.
• Provide exceptional customer service by addressing any issues, inquiries, or concerns. Proactively communicate with internal and external resources to resolve problems quickly and efficiently to maintain positive relationships.
• Track and report on sales performance, market trends, and competitor activity. Utilize data to forecast sales, plan promotional efforts, and adjust strategies as needed.
• Collaborate with cross-functional teams, including marketing, supply chain, and operations, to ensure smooth execution of sales plans, promotions, and product distribution. Work with any external rep agencies to achieve channel and customer goals.
• Stay up to date on the latest industry trends, competitor activities, and customer preferences. Provide feedback to the broader sales and marketing teams on customer needs and market dynamics.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field (preferred).
• Minimum 3-5 years of experience in sales, preferably in the C&G sector.
• Proven track record of meeting and exceeding sales targets.
• Strong negotiation, communication, and interpersonal skills.
• Experience with CRM software and sales reporting tools (SAP and Tableau experience preferred).
• Able to work independently and in a team environment.
• Strong organizational and time-management skills, with the ability to handle multiple tasks and prioritize accordingly.
• Able to work under pressure and manage tight deadlines.

Skills & Attributes

• In-depth understanding of the convenience channel market.
• Strong analytical skills, with the ability to interpret sales data and market trends.
• Customer-focused with the ability to build long-term relationships.
• Highly motivated, self-starter with a passion for sales and business growth.
• Ability to work under pressure and manage tight deadlines.