Account Manager - Colorado/Utah

Position Summary

About the role

The Account Manager (AM) is responsible for building, maintaining, and expanding strong relationships with:

• C-suite level (CEO’s, CFO’s, COO’s)
• Student Groups and other influencers/decision-makers in strategically important large, accounts within the states of Colorado and Utah.
• Accounts include, but are not limited to colleges, universities and technical or vocational schools; network partners; community-based organizations and coalitions; corporations and Service sectors (such as police and fire academies and units) within a defined geography.

Responsibilities

Develops and executes strategies that will create access to students, employees and key contacts within targeted accounts.

Executes persuasive presentations and drives focused on the member value proposition to recruit targeted audiences to the registry.

Coordinates all activities within their territory in order to recruit potential donors to the registry.

Builds collaborative partnerships with both internal and external stakeholders, leading without authority to drive alignment and coordination across the member recruitment teams.

Provides sound business recommendations and demonstrates a keen ability to prioritize and execute on current and future opportunities.

Demonstrates knowledge of Cell Therapy landscape to include pathways/guidelines.

Ability to articulate how NMDP partnership is important to the donor and patients we serve.

Develops effective business plans to enhance ethnically diverse members through well-defined strategies and tactics.

Maintains and tracks performance of existing initiatives and adjusts accordingly based on sound business decisions.

Requirements

• Knowledge of: Strategic account selling and planning.
• Experience with Salesforce, Microsoft office, with Excel skills.
• Strategic thinking, planning, and problem-solving skills.
• Consultative, results-driven mindset grounded in how the customer thinks and makes decisions.
• Collaborate with internal and external partners.
• Elevated level of self-awareness with the ability to translate feedback into action.
• Excellent oral/written communication skills, including demonstrated ability to follow through.
• Identify and meet internal/external customer needs.
• Apply flexible and creative thinking when developing new business solutions.
• Build consensus, gain buy-in on responsibilities and facilitate business plans that impact multiple teams.
• Strong organizational skills, relationship building skills and project management skills.
• Ability to manage conflict and prioritize.

Qualifications

• Associates or bachelor’s degree in business, healthcare, or related field.
• An equivalent of related experience may be substituted for a degree requirement.
• Minimum total of 3 years of successful account management and/or sales experience.

Priorities

• Previous donor/member recruitment experience is a plus.
• People management experience.
• Previous experience working with cross-functional teams.

Travel Requirements

This position requires approximately 50% travel, primarily throughout Colorado and Utah, including occasional overnight travel. Candidates must be willing and able to travel regularly within the assigned territory.

The selected candidate should reside within reasonable commuting distance of Denver, Colorado.

Benefits

NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits.

Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees.

Please reference this link for more information: NMDP Benefit Information