Account Manager, Client Growth New York, New York, United States
About the role
Guidepoint’s Business Development teams are passionate about expanding our reach with both new and existing clients. We support all of Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint.
This is a hybrid position in our New York City office.
Responsibilities
- Develop a working knowledge of industry coverage and the competitive landscape
- Partner with management to increase user base at client firms (hedge funds, mutual funds, private equity, etc.)
- Monitor client usage to proactively promote Guidepoint subscriptions
- Conduct outbound prospecting to generate leads within existing clients
- Follow up on warm leads
- Meet designated growth targets using a strategic and thoughtful process designed to partner with clients and add value to their process
- Onboard new users effectively
- Work closely with the client service team to collect feedback on open projects as well as advisors we have sent clients for review
Requirements
- 3-5 years of sales, business development, banking, business consulting, and/or account management experience
- Bachelor’s degree from a four-year university
- Broad base knowledge of the sales process from lead generation to relationship management
- Excellent communicator capable of handling high-profile clients (Hedge Funds, Mutual Funds, Private Equity, and Corporates)
- Demonstrated ability to work in a team atmosphere
- Desire to work in a fast-paced entrepreneurial environment
- Initiative and ability to handle increasing responsibility over time
- Strong relationship management skills with stakeholders of varying seniority levels
- AI fluency and experience using AI-enabled tools to support research, organization, prioritization, and written communication
- Ability to use AI-enabled tools thoughtfully and responsibly, with attention to accuracy, confidentiality, data quality, and human judgment
- Curiosity about emerging technology and a willingness to continue building skills with new tools that improve productivity and client service
Benefits
- 15 PTO Days, 10 legal holidays, and sick days
- Comprehensive medical, dental, and vision plans
- 401(k) with up to 10% employer match
- Life insurance, paid time-off, and parental leave plans
- Commuter benefits and corporate discounts
- Development opportunities through the LinkedIn Learning platform
- Friday happy hour, “Summer Fridays”, and free snacks and beverages in the office
- Year-round corporate athletic league
Pay
The annual base salary for this position is $75,000 - $90,000. Additionally, this position is eligible for a yearly bonus based on performance.
About Guidepoint
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients turn answers into action. Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request.
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.