Account Manager - (Cleveland, OH)

Responsibilities

• Equip our dealers to sell more new GM units, used vehicles, and drive profitability
• Manage assigned dealer relationships within a geographic territory to achieve key objectives while offering support and service on all GM Financial initiatives and systems
• Maintain effective communication with dealers and appropriate internal partners
• Be self-motivated with an ability to work both independently and collaboratively to drive change in your assigned market

Qualifications

• Professionally represent the brand and demonstrate our captive value proposition
• Manage dealer relationships to drive sales and engagement with GM Financial
• Support and market all programs, systems, incentives, and rewards
• Act as a liaison between the dealer and the Credit Center, Funding, Commercial Lending, and other functional areas to resolve issues by partnering with subject matter experts
• Analyze dealer-specific data using reporting tools and take appropriate action
• Identify and resolve dealer issues presenting excessive risk to GM Financial such as portfolio issues, fraud, and dealer agreement violations
• Present information to senior level managers within GM Financial and GM dealerships
• Promote a culture of teamwork, excellence, inclusion, and integrity

What We Offer

• Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays
• Our Culture: An environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging
• Compensation: Competitive salary and annual incentive; this role is eligible for phone/internet allowance and company vehicle program
• Work Life Balance: Field-based role, independent scheduling but face-to-face role meeting with multiple dealerships daily