Account Manager - Central Texas

About the Role

This Account Manager position supports the Central, Texas market within a values-based organization.

Responsibilities

• Territory Management
  • Proactively lead an account planning process that develops performance objectives, financial targets, and critical milestones.
  • Establish a business plan to meet assigned objectives, goals, and quotas.
  • Utilize customer stratification principles in territory and account planning.
• Account Management
  • Implement the selling process (Buyer Based Selling and Power Messaging) with account planning and sales calls.
  • Establish productive, professional relationships with key personnel in assigned customer accounts.
  • Visit each assigned Platinum/Gold Customer once per week and develop appropriate call plans for all other assigned customers.
  • Identify growth opportunities within existing accounts and target accounts.
  • Proactively assess, clarify, and validate customer needs on an ongoing basis.
  • Lead solution development efforts that best address customer needs, coordinating involvement of all necessary company personnel.
• Marketing/Training
  • Support and execute DW’s Sales and Marketing activities, including DW Shows, DW Dividend Program, and Customer Promotions & Programs.
  • Conduct product knowledge training sessions with customer’s sales staff on all applicable products.
  • Merchandise each customer with updated samples, literature, and displays.
  • Engage vendor sales representatives and others within the company to aid in sales efforts.
  • Use the company CRM tool to log activities within territory coverage.
• Communication
  • Ensure proper communication internally and externally, including prompt reviews and replies to email, voicemail, and phone calls.
  • Relay all competitive information to company management.
  • Meet all required deadlines and ensure proper follow-up and follow-through on requests.
• General and Administrative
  • Support the corporate vision, mission, and values.
  • Communicate effectively with various management and operational departments to ensure sales and customer objectives are met.
  • Comply with all OSHA safety requirements, work rules, and regulations.
  • Compile and maintain all required paperwork, records, and documents.
  • Follow systems and procedures outlined in company manuals.
  • Participate as a team player by supporting operations as needed.
  • Perform all other duties as requested by management.

Requirements

• Formal Education and Certification
  • Four-year college degree from an accredited institution.
  • Five years of experience in business-to-business sales may be substituted for the educational requirement.
• Knowledge and Experience
  • Minimum of 2-5 years’ experience in business-to-business sales.
  • Knowledge of the building supply and millwork industry and markets.
  • Proficiency in computer skills.
• Personal Attributes
  • Exceptional organizational and time management skills.
  • Highly developed interpersonal skills, with the ability to work with a diverse population.
  • Proven negotiation skills.
  • Ability to function independently in a multi-task environment, as well as part of a team.
  • Desire to serve.

Benefits

• 401(k) with company match.
• Company-paid time off.
• Medical, dental, and vision insurance (effective on the 1st of the month following 30 days of employment).
• Paid holidays and floating holidays.
• Additional perks and community service initiatives.

Specialty Building Products is the leading distributor of specialty building products in North America, operating under multiple brands across 45 U.S. states and 8 Canadian provinces. We are a people-first organization with a strong culture and commitment to employee growth and success.