Account Manager-Capitol B

About the role

The Account Manager serves as the day-to-day partner for assigned clients, helping ensure projects are delivered on time, campaigns are executed successfully, and every client experience reflects Capitol B's standard of excellence. Reporting to the Strategy Lead, this role bridges communication between clients and internal teams, coordinating projects, supporting integrated marketing and communications campaigns, managing timelines, and ensuring deliverables meet client expectations.

Key Responsibilities

• Serve as the day-to-day contact for assigned clients. Coordinate client meetings, project updates, and ongoing communications.
• Build strong client relationships through responsiveness and proactive support. Assist with client onboarding and project kickoffs.
• Manage project timelines, deliverables, and internal workflows. Coordinate integrated marketing and communications campaigns across digital, creative, and media teams.
• Organize and quality-check client assets, feedback, and deliverables. Support media planning, campaign implementation and optimization, and performance reporting.
• Monitor project progress and identify potential risks or timeline adjustments. Partner with strategy, creative, media, and operations teams to ensure successful on-time project delivery.
• Prepare project briefs, status updates, and documentation. Support forecasting, work order coordination, and project tracking. Recommend process improvements that increase team efficiency and client satisfaction.

Qualifications

• 2–5 years of experience in account management, project management, marketing, communications, or related fields.
• Excellent organizational skills and attention to detail.
• Strong written, verbal, and interpersonal communication skills.
• Able to manage multiple projects simultaneously.
• Experience working in a client-facing capacity.
• Familiarity with digital marketing, campaign reporting, and project management tools is preferred.

Benefits

• Competitive salary based on experience.
• Benefits package including: Comprehensive health insurance plan options, Vision and Dental Insurance, Company sponsored life insurance, Numerous voluntary benefit options – legal plans, pet insurance, discounted home and auto and more!
• 401K with company match.
• Generous paid time off.
• 9 paid company holidays.
• Opportunities for professional development and career growth.
• Dynamic and inclusive work environment with a supportive team culture.
• Exciting projects and growth opportunities within a leading organization.
• Opportunities to attend free local events, such as sporting events, concerts, shows, and more.

Pre-Employment Information

A pre-employment drug screening is required. Capitol Broadcasting Company participates in E-Verify. Capitol Broadcasting Company participates in the Work Opportunity Tax Credit (WOTC) program. However, completing the WOTC questionnaire is completely voluntary. Your decision will have absolutely no impact on your hiring chances, and your application WILL be accepted regardless of whether you choose to provide this information or not.

EEO Statement

Capitol Broadcasting Company is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

CBC Statement

Capitol Broadcasting Company, Inc. is a diversified communications leader which owns and/or operates WRAL-TV , WRAZ-TV , WRAL News+ ( WNGT-CD ), WRAL-FM , WRAL-HD2 , WCMC-FM , WCMC-HD1 , WDNC-AM , WCMC-HD2 , WCMC-HD3 , WCMC-HD4 , Microspace Communications, and Capitol B Creative in Raleigh, NC; WILM-TV , WILT-LD and Sunrise Broadcasting in Wilmington, NC; The Durham Bulls Baseball Club , Bull City Hospitality , and the Coastal Plain League in Durham, NC; The Holly Springs Salamanders in Holly Springs, NC; the Zebulon Devil Dogz in Zebulon, NC; the American Underground startup hub and workspace in Durham, NC; and real estate interests including the American Tobacco Historic District in Durham, NC, and Rocky Mount Mills in Rocky Mount, NC.