Account Manager, Brand Health Tracking

About the role

Ipsos is one of the world's largest research companies, primarily managed by researchers, ranked #1 Most Innovative Market Research Supplier by Greenbook’s GRIT report for four consecutive years, operating in 90 markets with over 75 data‑driven solutions serving over 5,000 clients worldwide. The Brand Health Tracking Service Line helps clients monitor in‑market brand health and provides brand affinity data to understand how people feel about the brand and its competitors over time. As a Research Manager, you will manage research projects for leading companies, collaborate with the team to uncover and communicate key insights, context, and actionable strategies, and ensure reliable, timely, cost‑effective delivery of results.

Responsibilities

• Manage and coordinate all aspects of the research process from questionnaire writing and research design, analysis, and interpretation of results through to preparation of reports
• Liaise on a regular basis with all key internal operations groups (data collection, data processing and results reporting) to ensure that reliable results are delivered to client in a timely, cost‑efficient manner
• Build and maintain relationships with key clients by responding to queries and providing updates per client requests
• Coordinate and manage data entry of project costs into our internal costing program based on research target specifications

Requirements

• Completed Bachelor’s Degree; master’s level education an asset
• At least 2 + years of market research experience

Skills

• Advanced proficiency with MS Office Suite, specifically MS Excel and MS PowerPoint
• Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information
• Data savvy with a strong attention to detail and accuracy
• Basic knowledge of SPSS and/or other quantitative reporting tools (a plus)
• Ability to manage multiple projects simultaneously while maintaining a strong client service orientation
• Ability to manage complex, multi‑faceted project budgets and to create, manage, and commit to a project plan, schedule, and budget
• Highly motivated, self‑directed & possess a driven personality capable of working within tight deadlines
• Thrives within a team environment
• Excellent written & verbal communication skills with well‑developed interpersonal and presentation skills

Pay

Estimated base salary range: $72,000 to $75,000 (final base salary determined by location, experience, skills, knowledge, education and/or certifications).

Benefits

Opportunities for career development, exceptional benefits package (generous PTO, healthcare plans, wellness benefits), flexible workplace policy, strong collaborative culture.