Account Manager - Beaumont

About the role

Hoist & Crane Service Group is looking for a motivated Account Manager to create long-term, trusting relationships with our clients. The ideal candidate will have knowledge of overhead cranes and other types of heavy machinery, with additional knowledge of industrial elevators and overhead rolling doors as a plus. A general understanding of the industrial manufacturing industry and excellent sales experience in this setting are required.

Responsibilities

• Oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities.
• Meet ambitious individual and team-wide sales quotas.
• Read sales reports and utilize excellent computer and math skills.
• Increase profitable sales revenue in the assigned territory through scheduled consultations, cold sales calls, email, direct mailings, presentations, and various marketing methods to promote the HCSG brand and solutions.
• Offer a full inventory of equipment repair and services to new and current customers, including Overhead Crane, Industrial Elevator, and Dock & Door support.
• Liaise with cross-functional internal teams to ensure customer satisfaction and improve the entire customer experience.
• Ensure timely and accurate execution of paperwork, quotes, and various correspondences.
• Maintain consistent and professional follow-up and communication through email, phone, and personal interaction at customer offices or jobsites.

Requirements

• Basic understanding of all types of heavy equipment repair and maintenance.
• Excellent phone and communication skills.
• General knowledge and understanding of the crane service business.
• Experience in industrial sales.
• Able to work in a fast-paced environment and meet deadlines.
• Excellent interpersonal skills.
• Mechanically inclined.
• Strong organizational skills.
• Detail-oriented with excellent documentation skills.
• Valid driver’s license.
• Self-motivated with a strong work ethic.

Qualifications

• High School Diploma, GED, or equivalent experience is required.
• Bachelor’s degree in Management, Marketing, Engineering, or a related field preferred.
• Familiarity with account management software (CRM), a flair for client communication, and an understanding of consumer behavior are desirable.

Benefits

• Medical, Dental, and Vision coverage.
• Long and short-term disability.
• 401K.

Hoist & Crane Service Group offers training for all employees and competitive wages. For over 40 years, we have been a leader in the industrial service industry, with safety as our top priority. Our programs have been honored by the National Safety Council, and our culture operates within our 5 Marks of Safety, Integrity, Respect, Effectiveness, and Legacy.

Must be able to pass a pre-employment drug test and background check (DISA) and submit to random and annual drug testing as required.