Account Manager - Automation
About the role
At Avnet, we are a global technology distributor and solutions company that helps customers at every stage of a product’s lifecycle. As an Industrial Sales Account Manager, you will drive customer engagement in the Automation/Robotics space to achieve revenue and margin goals in assigned accounts. You will serve as the primary point of contact for the customer interface to the company's resources, focusing on developing strong, strategic relationships with customers.
Responsibilities
- Executes Industrial Sales strategy at a territory and account level.
- Serves as the primary point of contact for the customer interface to the company's resources that drives and supports high levels of customer satisfaction and loyalty, as measured in surveys and share of wallet.
- Develops strong, strategic relationships with customer(s) to identify and leverage the customers’ business goals, growth strategies and profit drivers to deliver the appropriate business value proposition sales solution strategy.
- Manages accounts directly in addition to working with local sales teams to drive the overall AMR Industrial number.
- Focused on developing the Automation customer base, e.g. SmartBuilding, Robotics, Motor Control, and HVAC applications, across the AMR region.
- Travels within AMR region to engage with customers, suppliers, and local sales teams in face-to-face setting.
- Provides leadership and guidance in critical customer planning and engagement.
- Performs critical customer analysis to identify and leverage the partner’s marketing programs to achieve growth in their customer’s solutions capability.
- Engages customer(s) in joint planning that integrates the company's services, programs and supplier partnerships securing customer commitment for the development of a comprehensive investment in strategies that advance the company’s market position, entanglement and financial goals.
- Conducts regular business reviews with assigned accounts to track progress toward revenue and growth goals and owns execution of business plan.
- Maintains and monitors pipeline and metrics for assigned customers, performs analysis and identifies improvement opportunities.
- Supports supplier's strategies by aligning solutions with customer to maximize profitable growth, and customer expansion.
- Prioritize customers and opportunities with greatest potential for success.
- Closely manages profitability by minimizing profit leaks and maximizing gross profit.
- Other duties as assigned.
Job Level Specifications
- Candidate must reside in either the Boston or Pittsburgh metropolitan area.
- Deep understanding of Industrial Market with focus on Industrial Automation.
- Deep understanding of business, financials, products/services, the market or the needs/challenges of assigned accounts.
- Requires depth and/or breadth of sales expertise within a specialized product, service or account type.
- Recognized as a technical expert (by colleagues and customers) in one or several product/service areas.
- Complexity is extremely high (territory/account, products/services, sales or account management process); serves as team lead.
- Plans own territory or account approach and has input into colleagues' approaches; manages own and often others' resources.
- Learns and exercises judgement to identify innovative sales solutions.
- Leads sales teams on negotiations to identify, pursue or manage accounts/ opportunities with extremely large size/strategic importance/risk of loss.
- Develops colleagues' understanding; acts as a role model for colleagues with less experience.
- Has extremely high authority/opportunity to set and negotiate product/service terms.
- Serves as consultant to management and/or internal/external spokesperson for the organization on major initiatives related to policies, plans and long-range objectives.
- Impacts the relationship the organization has with its leading clients.
Experience and Education
- Minimum experience required is typically 5+ years with bachelor's or equivalent.
Pay and Benefits
The pay range for this position is $110,000 - $170,000 total compensation range. Please note that this salary information serves as a general guideline. Actual compensation offered will depend on various factors, including but not limited to the scope and responsibilities of the position, geographic location, candidate's work experience, education and training, key skills, as well as market and business considerations.
Please visit this link for details on benefits.