Account Manager - Audio & Visual

About the role

As an Account Manager (Audio & Visual) at Peak Technologies, you’ll be responsible for managing day-to-day operations of assigned client accounts, ensuring all deliverables are completed on time, on brand, and within budget. You’ll act as the primary point of contact for clients on project-related communications, prepare project plans, workback schedules, proposals, and client correspondence. You’ll also collaborate with various departments to keep projects moving smoothly, ensuring all solutions meet show-specific regulations and exceed client expectations.

Responsibilities

• Manage day-to-day operations of assigned client accounts, ensuring all deliverables are completed on time, on brand, and within budget.
• Act as the primary point of contact for clients on project-related communications.
• Prepare project plans, workback schedules, proposals, and client correspondence.
• Collaborate with Estimating, Fulfillment Centers, Field Services, and Operations to keep every project moving smoothly.
• Ensure all solutions meet show-specific regulations and exceed client expectations.
• Support the development of new business within existing accounts by identifying growth opportunities.
• Participate in brainstorming sessions, sales pitches, and capabilities presentations.
• Manage account-related needs, including inventories, invoicing, quality assurance, and on-site expectations.
• Travel up to 20% to support client deliverables and foster stronger relationships.

Account Management & Financials

• Oversee multiple mid-sized accounts in the mid six figure range.
• Maintain accurate financial tracking, ensuring consistent delivery of ≥40% gross margins.
• Prepare estimates for repeat projects; collaborate with Estimating for large activations or custom builds.
• Review and reconcile invoices, addressing any outstanding client balances promptly.
• Contribute to business review reports alongside Account Directors.

Requirements

• Bachelor’s degree and 3–5 years of experience in account management, project execution, or experiential marketing.
• A client-first mindset, with proven success in building strong relationships and delivering results.
• Exceptional organizational skills and the ability to juggle multiple priorities under tight deadlines.
• Proficiency in Microsoft Office Suite; strong written and verbal communication skills.
• A solutions-driven approach with a passion for problem-solving and collaboration.

Qualifications

• Experience in the audio and visual industry is a plus.
• Knowledge of event production and technical requirements is beneficial.

Skills

• Strong organizational and project management skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency in Microsoft Office Suite.
• Experience with project management tools and software.

Benefits

Peak Technologies offers a competitive benefits package including health insurance, retirement plans, and paid time off.

Pay

Competitive salary commensurate with experience.

Schedule

Full-time position with flexible working hours.

Why Join Peak Technologies?

Join a team of supportive, down-to-earth professionals who thrive on collaboration, take pride in their craft, and are driven to make a difference. We believe the foundation of exceptional work is exceptional people.