Account Manager
About the role
WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.
The sales team is a collaborative and development focused team that cares about, supports, and learns from each other. The Account Manager position for WorldStrides is responsible for the selling of educational tours to qualified or experienced Program Leaders, as well as the inheritance and relationship of an established base of current clients. The Account Manager will be expected to uphold consistent and competitive sales numbers, retain and resell their business base, as well as garnering referrals and closing new leads.
This role is hybrid based out of our San Diego office.
Responsibilities
- Develops strong relationships with all Program Leaders upon selling or inheriting the account.
- Responds to inquiries or requests promptly via phone or email, engages personally with Program Leaders to determine long and short term needs, problem solves quickly and creatively on behalf of Program Leaders.
- Consistently maintains phone outreach to existing and new customers to maintain sales goals.
- Solicits new clients by prospecting past travelers, answering direct sales calls and following up on new sales leads.