Account Manager

Join a mission-driven tech company saving lives on America's roads. Woods & Co is partnering with a global technology company with offices across Australia, the US, the UK, and New Zealand to find a senior Account Manager for their Connecticut program. Since 2018, this organization has developed world-leading imaging and AI technology to reduce road fatalities and injuries caused by distracted driving.

About the role

This is a full-time, salaried position reporting to the General Manager, US. It's an established role focused on deepening and growing an existing government account relationship rather than net-new business development. You'll own the end-to-end delivery of the Connecticut program—operations, reporting, maintenance, and governance—while acting as the primary client interface.

Responsibilities

• Lead and manage the day-to-day Connecticut program as the key client point of contact
• Drive strategic resource planning decisions and resolve competing priorities
• Ensure timely delivery of all contractual obligations to the highest safety and quality standards
• Identify and grow opportunities within the existing account, including the sale of additional technology assets
• Champion continuous improvement across safety, quality, and cost
• Analyze program data to build reports that track performance, KPIs, and deliverables
• Manage project timelines and risks, including daily, weekly, and monthly reporting to executives and the customer
• Operate in line with established ISO 9001, ISO 45001, ISO/IEC 27001, and ISO 14001 systems

Requirements

• Experience managing government contracts is essential
• Ideally, experience in technology-enabled service delivery, road safety, enforcement, or government technology programs
• A track record of strong program governance—planning, execution, stakeholder engagement, and reporting
• Comfort with technical/operational systems, maintenance, and performance metrics
• Experience building or improving SOPs and driving continuous improvement
• Sharp analytical skills with a focus on data integrity
• Familiarity with ISO-certified management systems is a plus
• Based in Connecticut or within an hour of East Hartford
• Must be willing to pass a police and driving history check (plus any additional client-required checks)
• Occasional national travel at short notice
• Some early mornings, evenings, or weekends may be required due to global operations

Benefits

• Base salary of $130,000–$150,000
• Incentive plan of up to $5,000 for the sale of additional technology assets
• Medical, dental, and vision coverage
• 401(k)
• Paid time off

Company Culture

• Join a company guided by five core values: Impact, Collaboration, Integrity, Care, and Delivery
• Work alongside some of the sharpest minds in road safety tech
• Be part of a real, measurable mission: saving lives and preventing injuries globally
• Take ownership of a high-visibility, established program with influence over strategy and delivery