Account Manager
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About the role
Walman Optical, a division of EssilorLuxottica, is seeking a Field Account Manager (Optical Channel) to join our dynamic team. Since 1915, we have been committed to serving independent eye care professionals and enhancing their practices through advanced technology and innovative products.
Responsibilities
- Foster strong relationships with and provide ongoing support to existing customers, resulting in loyalty and high customer sales retention.
- Grow sales revenue within existing customers' base through purposeful consultative selling efforts.
- Develop new business with prospective customers.
- Identify areas of improvement to consistently exceed sales quotas.
- Implement and monitor partnership programs with territory-based customers.
- Use competitive knowledge on the independent channel of trade to recommend opportunities for gaining market share.
- Liaise between Sales Force and Strategic Partners to maximize opportunities in the field.
- Operate as a lead point of contact for matters specific to assigned customers.
- Conduct trainings with customers for the purpose of maintaining consistent messaging.
- Collaborate on the business management of Strategic Partnerships within assigned territory.
- Give presentations on enhanced practice management and market trends to doctors and opticians.
- Support promotions (sell in and sell through) to customers by understanding brand and business objectives and incorporating input from Sales, Marketing, and Operations.
- Foster strong relationships and provide ongoing support to key partners from both Alliance and Buying Groups, specifically ADO Practice Solutions.
- Ensure timely and successful delivery of solutions according to customers' needs and objectives.
- Identify and grow opportunities within territory and collaborate with sales leadership to ensure growth attainment.
Qualifications
- Bachelor’s Degree
- 5+ years of experience working in an account management function or similar role, preferably in the optical industry
- Territory & Call Cycle Management experience
- Strong interpersonal skills and high emotional intelligence
- Attention to details including some data analysis
- Demonstrated ability to think strategically, yet deliver strong execution
- Strong communication and presentation skills with the ability to interact and negotiate effectively at all levels of the organization as well as with customers
- Strong initiative and sense of urgency – ability to work within the high expectations of the company, team, and vendor partners
- Ability to quickly generate and initiate creative solutions to problems as they arise
- Strong computer skills; Microsoft Office – Excel, Word, PowerPoint, Outlook
- Willingness to travel and ability to drive a company automobile
Preferred Qualifications
- Bachelor’s Degree in Business Management or similar
- Professional outside B2B selling skills in the healthcare arena
Basic Qualifications:
- Bachelor’s Degree
- 5+ years of experience working in an account management function or similar role, preferably in the optical industry
- Territory & Call Cycle Management experience
- Strong interpersonal skills and high emotional intelligence
- Attention to details including some data analysis
- Demonstrated ability to think strategically, yet deliver strong execution
- Strong communication and presentation skills with the ability to interact and negotiate effectively at all levels of the organization as well as with customers
- Strong initiative and sense of urgency – ability to work within the high expectations of the company, team, and vendor partners
- Ability to quickly generate and initiate creative solutions to problems as they arise
- Strong computer skills; Microsoft Office – Excel, Word, PowerPoint, Outlook
- Willingness to travel and ability to drive a company automobile
Job Description:
The Field Account Manager (Optical Channel) is responsible for developing, implementing, and executing sales strategies for the Independent channel, growing top line sales through relationships with existing and potential new independent eye care professional customers. The Account Manager will achieve this objective by demonstrating Walman’s value proposition and communicating programs to practice owners, doctors, and staff. The Account Manager is critical in building relationships and bridging communication between these external groups and internal management while optimizing the sales growth for this channel.
General Function:
Fosters strong relationships with and provides ongoing support to existing customers resulting in loyalty and high customer sales retention
Grows sales revenue within existing customers base through purposeful consultative selling efforts
Develops new business with prospective customers
Identifies areas of improvement to consistently exceed sales quotas
Implements and monitors partnership programs with territory based customers
Uses competitive knowledge on the independent channel of trade to be able to recommend opportunities to gain market share
Liaises between Sales Force and Strategic Partners to maximize opportunities in the field
Operates as a lead point of contact for matters specific to assigned customers
Conducts trainings with customers for the purpose of maintaining consistent messaging
Collaborates on the business management of Strategic Partnerships within assigned territory
Gives presentations on enhanced practice management and market trends to doctors and opticians
Supports promotions (sell in and sell through) to customers by understanding brand and business objectives and incorporating input from Sales, Marketing, and Operations
Fosters strong relationships and provides ongoing support to key partners from both Alliance and Buying Groups, specifically ADO Practice Solutions
Ensures timely and successful delivery of solutions according to customers' needs and objectives
Identifies and grows opportunities within territory and collaborates with sales leadership to ensure growth attainment
Basic Qualifications:
- Bachelor’s Degree
- 5+ years of experience working in an account management function or similar role, preferably in the optical industry
- Territory & Call Cycle Management experience
- Strong interpersonal skills and high emotional intelligence
- Attention to details including some data analysis
- Demonstrated ability to think strategically, yet deliver strong execution
- Strong communication and presentation skills with the ability to interact and negotiate effectively at all levels of the organization as well as with customers
- Strong initiative and sense of urgency – ability to work within the high expectations of the company, team, and vendor partners
- Ability to quickly generate and initiate creative solutions to problems as they arise
- Strong computer skills; Microsoft Office – Excel, Word, PowerPoint, Outlook
- Willingness to travel and ability to drive a company automobile
Preferred Qualifications:
- Bachelor’s Degree in Business Management or similar
- Professional outside B2B selling skills in the healthcare arena
Basic Qualifications:
- Bachelor’s Degree
- 5+ years of experience working in an account management function or similar role, preferably in the optical industry
- Territory & Call Cycle Management experience
- Strong interpersonal skills and high emotional intelligence
- Attention to details including some data analysis
- Demonstrated ability to think strategically, yet deliver strong execution
- Strong communication and presentation skills with the ability to interact and negotiate effectively at all levels of the organization as well as with customers
- Strong initiative and sense of urgency – ability to work within the high expectations of the company, team, and vendor partners
- Ability to quickly generate and initiate creative solutions to problems as they arise
- Strong computer skills; Microsoft Office – Excel, Word, PowerPoint, Outlook
- Willingness to travel and ability to drive a company automobile
Job Description:
The Field Account Manager (Optical Channel) is responsible for developing, implementing, and executing sales strategies for the Independent channel, growing top line sales through relationships with existing and potential new independent eye care professional customers. The Account Manager will achieve this objective by demonstrating Walman’s value proposition and communicating programs to practice owners, doctors, and staff. The Account Manager is critical in building relationships and bridging communication between these external groups and internal management while optimizing the sales growth for this channel.
General Function:
Fosters strong relationships with and provides ongoing support to existing customers resulting in loyalty and high customer sales retention
Grows sales revenue within existing customers base through purposeful consultative selling efforts
Develops new business with prospective customers
Identifies areas of improvement to consistently exceed sales quotas
Implements and monitors partnership programs with territory based customers
Uses competitive knowledge on the independent channel of trade to be able to recommend opportunities to gain market share
Liaises between Sales Force and Strategic Partners to maximize opportunities in the field
Operates as a lead point of contact for matters specific to assigned customers
Conducts trainings with customers for the purpose of maintaining consistent messaging
Collaborates on the business management of Strategic Partnerships within assigned territory
Gives presentations on enhanced practice management and market trends to doctors and opticians
Supports promotions (sell in and sell through) to customers by understanding brand and business objectives and incorporating input from Sales, Marketing, and Operations
Fosters strong relationships and provides ongoing support to key partners from both Alliance and Buying Groups, specifically ADO Practice Solutions
Ensures timely and successful delivery of solutions according to customers' needs and objectives
Identifies and grows opportunities within territory and collaborates with sales leadership to ensure growth attainment
Basic Qualifications:
- Bachelor’s Degree
- 5+ years of experience working in an account management function or similar role, preferably in the optical industry
- Territory & Call Cycle Management experience
- Strong interpersonal skills and high emotional intelligence
- Attention to details including some data analysis
- Demonstrated ability to think strategically, yet deliver strong execution
- Strong communication and presentation skills with the ability to interact and negotiate effectively at all levels of the organization as well as with customers
- Strong initiative and sense of urgency – ability to work within the high expectations of the company, team, and vendor partners
- Ability to quickly generate and initiate creative solutions to problems as they arise
- Strong computer skills; Microsoft Office – Excel, Word, PowerPoint, Outlook
- Willingness to travel and ability to drive a company automobile
Preferred Qualifications:
- Bachelor’s Degree in Business Management or similar
- Professional outside B2B selling skills in the healthcare arena
Basic Qualifications:
- Bachelor’s Degree
- 5+ years of experience working in an account management function or similar role, preferably in the optical industry
- Territory & Call Cycle Management experience
- Strong interpersonal skills and high emotional intelligence
- Attention to details including some data analysis
- Demonstrated ability to think strategically, yet deliver strong execution
- Strong communication and presentation skills with the ability to interact and negotiate effectively at all levels of the organization as well as with customers
- Strong initiative and sense of urgency – ability to work within the high expectations of the company, team, and vendor partners
- Ability to quickly generate and initiate creative solutions to problems as they arise
- Strong computer skills; Microsoft Office – Excel, Word, PowerPoint, Outlook
- Willingness to travel and ability to drive a company automobile
Benefits
Since 1915, Walman Optical has been committed to serving independent eye care professionals and enhancing their practices through advanced technology and innovative products. With us, you'll bring our most advanced