Account Manager

Store #: WM0008 Optical Kent Sales Force | FIELD Position: Full-Time

About the role

Since 1915, Walman Optical has served thousands of independent eye care professionals providing solutions for all of their optical needs. Our experienced and knowledgeable team helps businesses grow while providing quality eyewear and unmatched service for an exceptional patient experience. With us, you’ll bring our most advanced technology and innovative products to our partners. As a division of Walman, our collective mission is to enrich the lives of our customers, employees and the communities we serve through better vision. Walman is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions.

Responsibilities

• Fosters strong relationships with and provides ongoing support to existing customers resulting in loyalty and high customer sales retention
• Grows sales revenue within existing customer base through purposeful consultative selling efforts
• Develops new business with prospective customers
• Identifies areas of improvement to consistently exceed sales quotas
• Implements and monitors partnership programs with territory-based customers
• Uses competitive knowledge on the independent channel of trade to recommend opportunities to gain market share
• Liaises between Sales Force and Strategic Partners to maximize opportunities in the field
• Operates as a lead point of contact for matters specific to assigned customers
• Conducts trainings with customers to maintain consistent messaging
• Collaborates on the business management of Strategic Partnerships within assigned territory
• Gives presentations on enhanced practice management and market trends to doctors and opticians
• Supports promotions (sell-in and sell-through) to customers by understanding brand and business objectives and incorporating input from Sales, Marketing, and Operations
• Fosters strong relationships and provides ongoing support to key partners from both Alliance and Buying Groups, specifically ADO Practice Solutions
• Ensures timely and successful delivery of solutions according to customers’ needs and objectives
• Identifies and grows opportunities within territory and collaborates with sales leadership to ensure growth attainment

Requirements

• Bachelor’s Degree
• 5+ years of experience working in an account management function or similar role, preferably in the optical industry
• Outside sales Territory & Call Cycle Management experience
• Strong interpersonal skills and high emotional intelligence
• Attention to detail including some data analysis
• Demonstrated ability to think strategically, yet deliver strong execution
• Strong communication and presentation skills with the ability to interact and negotiate effectively at all levels of the organization as well as with customers
• Strong initiative and sense of urgency – ability to work within the high expectations of the company, team, and vendor partners
• Ability to quickly generate and initiate creative solutions to problems as they arise
• Ability to solve various types of problems that may involve multiple departments within the Company
• Strong computer skills; Microsoft Office – Excel, Word, PowerPoint, Outlook
• Willingness to travel and ability to drive a company automobile

Preferred Qualifications

• Bachelor’s Degree in Business Management or similar
• Professional outside B2B selling skills in the healthcare arena

Benefits

In addition to a competitive bonus and/or commission plan, you may also be offered a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Pay

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements.