Account Manager
Wallace Finance · Albertville, AL · 3 wk ago
Business DevelopmentFull-time
About the role
Wallace Finance is looking for a friendly and outgoing Account Manager who can provide outstanding customer service in a small-loan branch network that spans over 125 locations in 7 states and is still growing. This is a career opportunity with clear paths for growth and advancement, not just a sales or retail job.
Responsibilities
- Provide quick and friendly customer service in person or over the phone to assist with questions and process loan payments.
- Prepare loan documents and manage the full application process.
- Create and maintain positive customer relationships; keep customers informed about their loan status.
- Contact customers to help them get back on track if payments become overdue.
- Partner with branch management to uphold operating standards and grow the business.
Occasional travel may be required.
Benefits
- Competitive, low-cost employee health, dental, vision, and life insurance for full-time team members.
- 401(k) plan with company match.
- Paid holidays and vacation time.
- Monthly bonus opportunities.