Account Manager

About the role

Since 1949, Client has been the leader in managing distribution for supermarket and food service packaging. We are a family-built company with nationwide reach, and our greatest asset has always been our people. As part of the Client Family of Companies, which brings together nine specialized brands, you will join a team that believes in promoting from within and investing in long-term careers. We are looking for an experienced, driven Account Manager to grow our Packaging and Supplies program in the Washington and Oregon market. The ideal candidate brings a proven sales background, a self-starting and hunter mentality, and genuine relationship-building skills.

Responsibilities

• Promote Client's Packaging and Supplies program to new and existing customers across grocery, food service, convenience store, and processor accounts.
• Open new accounts and grow sales through consistent follow-up and relationship building.
• Maintain and expand existing customer relationships, promoting additional products along the way.
• Visit assigned accounts on a scheduled rotation, providing advance weekly schedules and post-visit reports to your Territory Manager.
• Respond to customer questions and requests promptly, acknowledging all emails and voicemails within 24 hours.
• Partner with the Warehouse Manager and Procurement team to keep customers informed on fill rates and order status.
• Meet regularly with Client leadership to align on grocery, food service, processor and convenience store account growth.
• Become proficient in Client's software systems.
• Complete required paperwork, reports, and new item forms accurately and on time.

Requirements

• At least 18 years of age.
• Valid driver's license and a satisfactory driving record.
• Three or more years of experience in customer service, sales, or territory management preferred.
• High school diploma or equivalent required; Bachelor's degree or equivalent experience is a plus.
• An outgoing personality that puts customers at ease and builds trust quickly.
• Strong verbal and written communication skills, including comfort presenting to customers.
• Excellent organizational and time management skills.
• Working knowledge of Microsoft Office and Microsoft Teams.
• A self-starting, independent mentality with a strong work ethic and follow-through.

Benefits

• Company car provided for business use, plus a laptop, cell phone, and business cards.
• Eligibility for the annual company-wide profit-sharing program.
• 401(k) with company match.
• Paid sick and vacation time off.
• Health insurance with Client covering a sizeable portion of premiums.
• Dental insurance.
• Vision insurance.

Schedule & location

Full-time, on-site at our Lacey, WA branch. Work location is hybrid remote in Lacey, WA 98516 (4 days in the field and 1 day in the office). Willingness to travel 75% required. Ability to commute to Lacey, WA 98516 required.