Account Manager

Vitalant is seeking a results-driven, customer-focused, and community-minded Account Manager to play a vital role in our mission while significantly impacting lives across your territory.

About the role

As an Account Manager, you will achieve monthly and annual blood collection goals by building lasting relationships with volunteer coordinators and community partners. Through strategic outreach, collaboration, and coaching, you’ll help maintain and grow existing accounts while identifying new opportunities to host lifesaving blood drives—especially with an emphasis on bringing in first-time donors.

Responsibilities

• Actively engage in public speaking opportunities and community events to promote blood donation and recruit new volunteer blood drive partners.
• Build strong relationships with volunteer blood drive coordinators at schools, businesses, religious organizations, and other community groups.
• Coach and motivate coordinators to increase donor turnout, especially among first-time donors, and to establish or strengthen blood drive committees.
• Develop and execute recruitment plans to meet individual and territory-based collection goals.
• Collaborate cross-functionally to ensure accurate projections and optimal appointment scheduling for successful drives.
• Identify and secure new blood drive opportunities in your territory and support national partner engagement when applicable.
• Maintain accurate drive information using established systems and processes.

Requirements

• Relevant Bachelor's degree or equivalent combination of formal education and experience required.
• Valid in-state driver's license required.
• One year related experience preferred.

Skills and Ability

• Effective oral and written communication skills.
• Sales/territory management skills.
• Must be self-motivated and a self-starter with good organization skills.
• Ability to work flexible hours including weekends and evenings.
• Provide own vehicle for transportation.
• Proficient personal computer skills.

Pay

$47,194.00 to $70,724.00

Schedule

Full-time, Monday–Friday with occasional evenings and weekends for blood drive events. Travel within your assigned territory is required.

Benefits

• Medical, dental, and vision insurance
• 401(k) with 5% company match
• Tuition assistance up to $5,000 per year
• Free basic life and AD&D insurance
• Free short- and long-term disability insurance
• Paid time off
• Employee Resource Groups
• Recognition programs and employee perks

Location

5505 Pearl Street, Rosemont, IL 60018