Account Manager

About the role

This role is integral to our operations, serving as the primary point of contact for our branch and acting as a subject matter expert in Customer Relations, Quality Control, Maintenance Safety Procedures, Ancillary Sales, and Budget Adherence. If you're looking for an opportunity to advance your career in a supportive and rewarding environment, we'd love to hear from you.

Qualifications

• Five years' relevant experience required.
• Valid driver's license required, as this role may involve driving between job sites and operating company vehicles.
• Prior Landscape or Construction Industry experience preferred.
• Proven track record in managing a portfolio of accounts in excess of $1.5M in annual revenue.
• Demonstrated ability to lead a team of maintenance crews with a focus on safety, quality, training, professionalism, customer service and advancement of the company brand and culture.

Responsibilities

• Act as the main point of contact for the branch, managing all aspects of the maintenance contract.
• Develop and maintain long-term relationships with clients, ensuring high satisfaction and contractual obligations are met or exceeded.
• Identify and develop opportunities for enhancements of existing landscapes.
• Represent the company at various events, organizations, and associations to build relationships and enhance the company's public image and brand.
• Assist the sales team with winning new work for the branch/organization.
• Establish and implement quality assurance processes.
• Remain accountable and adhere to labor budgets and P&L guidelines.
• Ensure compliance with all applicable codes, laws, rules, regulations, standards, policies, and procedures.

Benefits

• Competitive pay and room for growth!
• Commission on enhancements!
• Weekly Pay!
• PTO!
• Monday - Friday with major holidays off!
• Health, Dental, Vision, Matching 401k

Physical Requirements

• Ability to sit, stand, walk, and drive for extended periods.
• Ability to travel frequently throughout the assigned region.
• Ability to work outdoors and in varying weather conditions as needed.
• Ability to occasionally lift and carry up to 25 pounds.
• Ability to safely access active job sites and navigate uneven terrain.