Account Manager

Duties and Responsibilities

• Call on existing and prospective customers, ensuring Uniform Color provides a quality product and high-level customer service; troubleshoot and resolve any problems they may be experiencing.
• Generate and develop sales leads within the sales territory to close new opportunities and achieve sales goals.
• Develop a network of relationships within the customer organization beyond procurement (e.g., Operations, Technology, Senior Leadership, etc.) to develop new business.
• Tailor value propositions to ensure customer benefits are communicated and understood.
• Continually search for and penetrate new markets and prospective customers.
• Achieve a favorable pipeline to continue growth initiatives.
• Periodically contact former customers to update them on new products and/or services available, and show our interest in working with them in the future.
• Provide customer support functions including price negotiations, collection assistance, quality issues, office duties (i.e., correspondence, quotations, filing), and any other duties deemed necessary to the success of the UCC Sales Department.
• Collaborate with all UCC departments to ensure our customers are provided with the required resources to ensure timely project movement.

Requirements

Preferred Experience, Training, and Skills:

• 5+ years in critical color concentrate sales in Consumer, Construction, Packaging, Appliance or Automotive markets.
• Knowledge and technical understanding of plastic resins, molding operations, and customer uses.
• Knowledge of various molding processes; including injection molding, sheet extrusion, blow molding, and more.

Qualifications

Preferred Education:

• Bachelor’s degree in science, technology, business, or related field.