Account Manager

About the role

The Logistics Account Manager role within U.S. Multimodal Group (USMMG) focuses on enhancing customer supply chain performance through strategic transportation planning and advisory services. This role operates with significant discretion and independent judgment, advising both internal leadership and customers on transportation strategies, carrier selection, and logistics process improvements.

Responsibilities

• Analyze customer shipping patterns, freight lanes, and operational constraints to recommend effective transportation strategies and routing solutions.
• Advise customers and internal stakeholders on capacity planning, carrier strategy, and freight market trends.
• Provide consultative guidance on transportation risk mitigation, regulatory considerations, and service optimization.
• Evaluate logistics data to identify opportunities for cost reduction, efficiency improvements, and service reliability.
• Conduct research on market capacity, pricing trends, and equipment availability to inform strategic transportation decisions.
• Develop comprehensive reports and actionable recommendations for management regarding logistics performance and operational enhancements.
• Design and coordinate transportation plans that align with customer supply chain objectives.
• Determine optimal transportation approaches based on cost, service levels, equipment requirements, and market conditions.
• Identify and recommend improvements to logistics workflows, processes, and vendor utilization.
• Act as a logistics advisor to customers on transportation best practices and supply chain efficiency.
• Collaborate effectively with sales, operations leadership, and customers to develop long-term logistics strategies.
• Present recommendations and operational insights to management and clients.
• Assess transportation activities for compliance with applicable regulatory requirements and safety standards.
• Identify potential operational risks and develop mitigation strategies related to carrier performance, capacity constraints, and service disruptions.
• Regularly exercise independent judgment on significant matters, including transportation planning strategies, operational process improvements, vendor and carrier framework recommendations, supply chain optimization initiatives, and risk mitigation approaches for transportation operations.

Requirements

• 2+ years of experience in transportation logistics, supply chain analysis, or operations planning.
• Strong analytical and problem-solving skills.
• Ability to evaluate complex logistics scenarios and recommend strategic solutions.
• Experience interpreting freight market trends and operational data.
• Prefer qualifications include experience advising customers on transportation strategy, knowledge of freight market dynamics and carrier operations, and background in supply chain analytics or logistics optimization.

Qualifications

• Must be legally authorized to work in the United States.
• Employment eligibility will be verified through E-Verify, and a background check is required.

Benefits

What We Offer:

• A competitive salary (based on experience).
• Competitive salary plan.
• Eligible for performance-based bonuses tied to operational improvements and strategic outcomes.
• Benefits include PTO, Paid Holidays, medical, dental, and vision options (other elections available).
• Company paid Life Insurance and Long-term disability.
• Opportunities for career advancement and continued professional development.
• A dynamic, exciting, and mission-driven work environment.

Equal Opportunity Statement

U.S. Multimodal is an Equal Opportunity Employer and we are committed to fostering a safe and friendly workplace. All qualified individuals are encouraged to apply.