Account Manager

About the role

As an Account Manager you will manage client relationships, drive sales, and provide technical expertise to help customers select the right solutions.

Responsibilities

• Develop and maintain strong relationships with existing clients.
• Identify and develop prospective customers.
• Manage the entire sales cycle from prospecting to closing opportunities.
• Identify customer needs and provide tailored solutions through technical knowledge and sales expertise.
• Conduct product demonstrations and presentations to showcase value propositions.
• Collaborate with engineering, inside sales, and product teams to ensure optimal solutions are provided.
• Analyze customer and market data to identify business opportunities that drive sales and margin growth.
• Collaborate with vendors to ensure customer-specific pricing, vendor training, and onsite support.
• Negotiate contracts and pricing agreements in alignment with company policies and goals.
• Stay updated on industry trends, competitor offerings, and emerging technologies.
• Provide post-sales support and ensure customer satisfaction.
• Use CRM to track and report sales performance, forecasts, and key account activities.
• Other duties as assigned.

Qualifications

• Bachelor’s or 2-year technical degree in Engineering, Business, or a related field preferred.
• 5+ years of experience in technical sales, account management, or a related role preferred.
• Strong technical aptitude with the ability to understand and explain complex solutions.
• Proven track record of achieving or exceeding sales targets.
• Excellent communication, organization, negotiation, and presentation skills.
• Ability to build and maintain long-term customer relationships.
• Proficiency in CRM software such as RubberTree, Salesforce, Microsoft Office Suite, and Power BI.
• Desire and ability to acquire and apply new knowledge of the industry.
• Highly driven and self-motivated with strong problem-solving skills.
• Ability to travel as needed to meet with clients.
• Ability to read technical documents such as spec sheets and engineered drawings.

Schedule

Full-time, Monday – Friday.