Account Manager

Who We Are

TransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 5,000 global organizations employ TransPerfect's GlobalLink® technology to simplify management of multilingual content. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. For more information, please visit our website at www.transperfect.com.

Who We Are Looking For

• Minimum Bachelor's degree or equivalent
• 3-6 months+ sales experience
• Excellent written and verbal English communication skills
• Excellent problem solving and analytical skills
• Strong interpersonal skills
• Effective time management

Responsibilities

• Develop prospective clients through several strategies including internet research, trade show lists, referrals, various professional directories and personal investigation
• Foster and close new clients through referrals, cold calling, networking, and other means (tradeshows, regional organizations, etc.)
• Responsible for growing new business from existing clients, including working closely with senior leadership to expand current relationships and upsell the TransPerfect portfolio.
• Creatively problem solve to improve current new business development strategy
• Negotiate rates and deadlines with prospective and current clients
• Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time, and competitors’ information
• Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
• Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
• Understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data
• Perform other special projects or duties when required

Qualifications

• Minimum Bachelor's degree or equivalent
• 3-6 months+ sales experience
• Excellent written and verbal English communication skills
• Excellent problem solving and analytical skills
• Strong interpersonal skills
• Effective time management

Skills

• Excellent written and verbal English communication skills
• Excellent problem solving and analytical skills
• Strong interpersonal skills
• Effective time management

Benefits

• Medical, dental, and vision insurance
• 401k matching
• Membership to child-care providers
• Other TransPerks
• Birthdays off

Pay

$45,000 - $48,000 per year

Schedule

On-site