Account Manager

About the role

The Account Manager (AM) is a results-driven sales professional who plays a critical role in driving profitable growth by acquiring, expanding, and retaining customer accounts. This role delivers resilient automation solutions while serving as a trusted partner to customers, ensuring reliability, technical excellence, and long-term customer satisfaction.

Core Responsibilities

• Meet or exceed annual goals.
• Maximize revenue potential of strategic accounts by identifying and closing new opportunities.
• Expand strategic accounts YoY through delivery of value-aligned solutions.
• Maintain and grow existing accounts within the assigned target market based on annual new order targets.
• Support other strategic business objectives as needed.

What You’ll Do

Coordinate with cross-functional teams to align scope, schedule, and deliverables.
Communicate clearly and proactively with internal teams, customers, and partners.
Identify and escalate risks, constraints, or scope changes early.

Education & Experience

• Bachelor of Science; in Engineering or Business, or other pertinent curriculum combined with relevant experience.
• Typically, 5-10 years minimum experience in relevant industry.

Skills & Qualifications

• Highly self-motivated, proactive, results-oriented, hard-working, accountable, collaborative, team player.
• Effective communication and active listening skills.
• Excellent interpersonal, communication, creativity, and presentation skills.
• Ability to work autonomously and manage priorities while meeting deadlines.
• Sound problem-solving and decision-making skills.
• Commitment to quality, safety, continuous learning, and personal growth.
• Strong ability to develop and execute sales strategy to identify and solicit leads for new customers within targeted market segment.
• Clearly articulate value and demonstrate how solutions map to a customer’s needs.
• Adept at uncovering customer pain points and crafting solutions that align with technical and business needs.
• Knowledge of automation systems in critical environments (e.g., BMS, EPMS).
• Familiar with platforms such as Rockwell, Schneider Electric, Siemens, or similar.
• Strong competency with Microsoft Office, PDF software, CRM platforms, etc.

What You’ll Get

• Competitive compensation with annual bonus opportunity.
• 401(k) with company match.
• Comprehensive medical, dental, and vision coverage with low-cost options.
• Paid time off and sick leave.
• Tuition reimbursement and professional credential support.
• In-house and external technical training opportunities.
• Exposure to complex, high-impact automation projects.
• A collaborative culture built on integrity, accountability, and teamwork.