Account Manager

About the role

The Account Manager is a core driver of client success at The Moran Group. This role is ideal for someone who thrives at the intersection of strategy, execution, and relationships—someone who can move quickly between topics, keep details straight, and serve as a trusted extension of both the client and the Account Director.

Responsibilities

• Serve as a primary liaison between clients and internal agency teams
• Manage day-to-day client communication with clarity, confidence, and professionalism
• Anticipate client needs and proactively raise questions, risks, or opportunities
• Oversee broadcast and digital projects from kickoff through launch
• Request, review, proof, and coordinate approvals across creative, media, and production teams
• Manage trafficking, timelines, and deliverables to ensure flawless execution
• Prepare clear, well-organized client presentations aligned to a defined agenda
• Confidently present materials to clients, with or without an Account Director present
• Capture, distribute, and manage meeting notes, action items, and follow-ups
• Review, analyze, and communicate campaign results
• Translate data into insights and recommendations, often within client-facing presentations
• Use performance data to inform next steps and strategic decisions
• Assist with budget management, including digital budgets, co-op, estimates, and reporting
• Coordinate legal and offer approvals, including disclaimers, FTC guidelines, and state regulations
• Conduct data analysis and research to support strategy and planning
• Jump between projects and subject areas efficiently without losing attention to detail
• Manage multiple projects with overlapping deadlines
• Maintain strong organizational systems to track tasks, timelines, and approvals
• Participate in training and support team development across roles

Requirements

• Minimum of 18 months full-time experience in an advertising agency
• Proven client service experience
• Strong attention to detail and follow-through
• Strategic thinker who can also execute
• Ability to shift quickly between topics, priorities, and clients
• Excellent written and verbal communication skills
• Strong organizational and time-management skills
• Comfort working with data, reports, and presentations
• Team-oriented, conscientious, and accountable

Qualifications

• Experience with both traditional and digital media
• Familiarity with budgets, co-op programs, and performance reporting

Skills

• Detail-oriented
• Strategically minded
• Fast on your feet
• Committed to excellent client service

Benefits

• Generous, flexible paid time off
• Competitive compensation
• Paid training and ongoing development
• 401(k) with company match
• Cell phone reimbursement
• Health, dental, and vision insurance
• Flexible spending account and additional benefits

Pay

Competitive compensation

Schedule

Full-time

Company Information

The Moran Group is a fully integrated advertising agency with more than 40 years of experience helping clients grow and lead in their markets. We manage everything in-house—from strategy and media to creative and production—allowing our teams to do thoughtful, connected work that delivers real results.