Account Manager

Job Summary

The Account Manager is responsible for generating new business and supporting the growth in the fire alarm, sprinkler, and suppression business. The position requires multi-facted technical and sales skilled individual to expand our market share and support the overall service revenue growth strategy.

Key Responsibilities

• Identify and pursue new business opportunities within the assigned territory or market segment.
• Conduct market research to understand customer needs, industry trends, and competitor offerings.
• Generate leads through networking, cold calling, referrals, and other sales strategies.
• Collaborate with the sales team and management to develop effective sales strategies and marketing initiatives.
• Build and maintain strong relationships with clients to ensure customer satisfaction and loyalty.
• Conduct regular site visits, review inspection reports, assess clients' fire protection needs and offer appropriate solutions.
• Prepare technical scope of work proposals and presentations.
• Follow through on sold projects to ensure satisfactory completion.
• Actively involved and participates in civic and professional industry organizations.
• Provide technical expertise and guidance to customers regarding fire protection systems, equipment, and compliance with industry regulations.
• Collaborate with and cost review opportunities with internal teams, such as operations project managers and technicians, to ensure smooth execution of services and projects.
• Prepare regular sales reports, forecasts, and analyses for management review.
• Maintain a qualified funnel of opportunities, achieve new customer acquisition and profit goals consistently.
• Function as a consultant to customers, recommend services for business goals, set market pricing and position Hiller as an industry leader in service delivery.
• Monitor and evaluate sales performance against targets and implement corrective actions as necessary.

Pay Range

Our Account Managers earn a competitive base salary and sales commissions. Exceeding sales goals can have a huge impact on total earnings! The individual starting salary will be determined by factors including education, skills, experience, expertise and geographic location.