Account Manager

Description Summary/Purpose of the Position

The Account Manager develops new business, stimulates sales growth of existing and new accounts, manages all region leads, and on-boards new customers and sells the entire range of products and services. This role is responsible for driving profitable sales growth through the retention and expansion of revenue at current customers and acquiring new customers within their defined territory geography.

Essential Duties, Functions And/or Responsibilities

• Responsible for qualifying new sales leads
• Responsible for relationship building within contact base and providing professional representation of the Company’s brands
• Ensures customer growth by partnering to help drive proactive solutions to meet the customer’s needs and requirements
• Effectively demonstrates products to customers
• Collaborates with internal and external resources when identifying emerging customer needs, cost savings opportunities, competitive threats, and revenue enhancement opportunities
• Develops and monitors sales plan to achieve annualized account-level goals
• Apply a continued education on our product offering to the customer experience, and work to become a prime resource through technical value and problem solving
• Engages in Re-Activation campaigns within a given region focused on re-engaging dormant accounts
• Collaborates with internal and external resources when identifying emerging customer needs, cost savings opportunities, competitive threats, and revenue enhancement opportunities
• Develops compelling vision and communicates this vision to support strategic initiatives for assigned customers
• Establishes good relationships with customers and teams (internal staff and external partners); relates well to people at all levels; builds wide and effective networks and contacts
• Focuses on customer needs and satisfaction; resolves customer issues quickly and accurately; consistently achieves project goals
• Continually develops and expands products and technical knowledge in support of customer base
• Schedules in-person visits with selected customers as needed
• Records/maintains all customer-related and sales activity information in CRM system
• Indirectly responsible for product quality

Qualifications

• Education and/or Work Experience Requirements:
• Bachelor’s degree in Industrial Distribution, Supply Chain Management, Marketing, or Business Administration preferred
• 2+ years of industrial sales experience preferred
• 2 years of electronics distribution experience preferred
• Familiarity with CRM Sales Pipeline/funnel management, a plus
• Advanced skill in MS Office specifically Word, Excel, and Power Point
• Valid driver's license and ability to travel often is required
• Daily / Weekly travel visits to existing and potential customer sites
• Majority of work performed outside of the home branch office environment
• Attendance at a variety of business meetings as required