Account Manager

About the Role

Shift: Monday–Friday, 7 AM–4 PM or 6 AM–3 PM. Pay range: $23–$26 per hour.

Swift Transportation is the largest truckload carrier in America, with a history dating back to the 1960s. We emphasize culture, continual learning, and growth opportunities across our nationwide locations.

Responsibilities

• Provide customer account services to high-exposure or major accounts.
• Collaborate with internal departments to balance territorial capacity and freight while maintaining high service levels.
• Build internal and external relationships to deliver compelling customer value propositions and efficient freight solutions.
• Lead and solicit business from assigned customers using daily available capacity to expand revenue as an extension of Sales.
• Manage territorial balance of capacity and freight while achieving high service levels.
• Maintain knowledge of customer contractual requirements.
• Create monthly reports on service levels and participate in service-oriented conference calls.

Requirements

• 2+ years of experience in Customer Service or Sales.
• Ability to set priorities and adapt to changing demands.
• Experience working in a fast-paced team environment.

Benefits

• 401(k) retirement plan.
• Medical, dental, vision, disability, supplemental, and life insurance.
• Pet insurance.
• Employee Stock Purchase Plan.
• Paid training and wellness programs.
• Flexible Spending Account (FSA).
• Tuition Assistance Programs (subject to change).
• Military leave.
• Discounts with vendors.
• Volunteer opportunities with organizations like Children’s Miracle Network and Habitat for Humanity.
• Training, development, and growth opportunities in a supportive environment.
• Commitment to diversity, equity, and inclusion, ensuring all voices are heard.

Candidates must be authorized to work in the U.S. The Company does not sponsor employment visas.