Account Manager

About the role

The Account Manager is responsible for direct contact with national customer accounts for the company’s Consumer Healthcare Generic House Label Business for the purpose of increasing sales and managing all aspects of customer relationships while meeting all reporting, budgeting, and forecasting requirements for customer group. Supports the growth and management of house label business requiring knowledge of multiple internal systems and collaboration across many function departments within the organization (i.e. Sales, Pricing & Contracts, Supply Chain, Finance, Regulatory and Government Pricing).

Responsibilities

• Knowledge of Consumer Healthcare (CHC) market, competitive dynamics, customer landscape and strong understanding of relationships between wholesalers, distributors, retailers and direct/indirect sales channels
• Responsible to support sales, forecasting, and customer relationships for all Ohm Label customers
• Support both growth of the current customer base along with identifying new customers for the organization
• Ability to analyze sales and market trends of launched products and competitive manufacturers’ products
• Timely gathering of market prices of current and future launched CHC products
• Active participation in the launch of new products, such as gathering prospective customer’s utilization data in a timely manner and sharing that with the pricing team
• Interact with Marketing, Supply Chain, Customer Service and Operations to manage all aspect of sales.
• Participate with Product Management and Pricing & Contracts department in responding to customer Request for Information (RFIs), Request for Proposals (RFPs) and Right of First Refusal (ROFRs) from customer base
• Support the implementation of approved promotional/marketing plans to obtain distribution for new products and maximize sales.
• Monitor account/product sales to ensure inventory is sold through before it becomes short dated
• Collaborate with Finance to track and monitor receivable balances of customer accounts past due
• Initiate and lead regular sales meetings with customers to discuss current and new products, supply chain updates
• Attend annual tradeshows, conferences to meet with existing and new customers
• Cookordinate with the Pricing & Contract team to support business needs, including pricing discussions and analysis, contract alignment, and overall account support
• Other duties as assigned

Qualifications

• Bachelor’s Degree (B.S./B.A.)
• 2+ years Account Management experience working with direct contacts to industry buyers
• Working knowledge of consumer product distribution channels and classes of trade preferred. Experience with relevant consumer/seasonality trends a plus
• Strong interpersonal and verbal/written communication skills
• Intermediate experience with Excel and ability to use tool for forecasting
• Ability to work under limited guidance with periodic review; ability to interpret data into a persuasive strategic recommendation or narrative
• Ability to collaborate and able to work cross-functionally across departments and varying levels of the organization
• Role may travel 20%

Pay

The presently-anticipated base compensation pay range for this position is $95,500 to $116,500. Actual base compensation may vary based on a number of factors, including but not limited to geographical location and experience. In addition, this position is part of the Annual Performance Bonus Plan. Employees are eligible to participate in Company employee benefit programs which include medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; and the employee assistance program. Employees also receive various paid time off benefits, including vacation time and sick time.

Schedule

The role may require occasional travel of up to 20%.