Account Manager

Position Summary

The safety and health of employees take precedence over any other duties of this position. Coordinates all direct sales activities relative to those accounts and prospective accounts found within assigned area of responsibility. Maintains a regular contact with those accounts and prospective accounts in an effort to grow existing businesses and to also seek out new products and service opportunities. Strive continuously to enhance Sonoco’s overall position in all served markets and potential markets.

What You’ll Be Doing

• Prepares and maintains updated account plans for major accounts and prospective accounts found within assigned area of responsibility.
• Implements and coordinates activities relative to each account plan and monitors each plan for effectiveness.
• Utilizes CRM on a daily basis to manage and track sales calls, leads, opportunities and sales activities. As well as keeping CRM up to date for all customer specific data such as address and key decision makers.
• Provides appropriate personnel with progress reports covering each account plan on a regular basis.
• Maintains detailed customer files (share, relative quality, relative price, specifications, contacts, competitor, etc.) on an ongoing basis.
• Establishes and maintains multi-level contacts at all major existing and prospective accounts.
• Sets up and promotes new product and service offerings as well as new uses for existing product lines and potential candidates for acquisition.
• Provides immediate supervisor with sales projections for products and customers within assigned area of responsibility for use in developing sales budgets and forecasting.
• Investigates promptly and accurately customer complaints and coordinates the resolution of these complaints to the complete satisfaction of these accounts.
• Aids division marketing with trade shows, conventions, and trade association meetings as requested.
• Stays abreast of current selling techniques and makes every effort to constantly improve product knowledge and knowledge of the marketplace.
• Serves as coordinator for regional accounts as requested by management.
• Champions new products and services as requested for the region and/or the division.
• Sets up and submits expense reports, reports of call, and itineraries on a weekly basis and all other reports on schedule.
• Promotes company goodwill and maintains proper relationships with customers and prospective customers.
• Protects assets, confidential and restricted information, developments, specifications, materials, legal obligations, and other such data in contacts with external parties.
• Complies with all company policies.

  We’d Love To Hear From You

  • You have a 4-year undergraduate degree or equivalent experience
  • You have 3 years of sales experience minimum
  • Knowledge and experience in packaging
  • Prior metal packaging/can manufacturing industry experience is preferred
  • Strategic thinking and market insight
  • Financial and business analysis
  • Customer and account management
  • Data-driven decision making
  • Cross-functional collaboration
  • Executive-level communication
  • Strong analytical and financial acumen; advanced Excel skills required
  • Demonstrated experience developing account plans, market strategies, and customer proposals
  • Proven ability to influence cross-functional teams through data, insight, and expertise
  • Excellent communication, presentation, and relationship-building skills
  • Ability to manage multiple priorities in a fast-paced, matrixed organization.

    Location & Travel

    Ideal candidate locations include Ohio, Michigan and Wisconsin. Requires 50%+ travel depending on candidate location. Relocation assistance available for qualified candidates.

    Compensation

    The annual base salary range for this role is from $124,800 to $140,400, plus an annual target bonus of 12.5% of base salary. At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits. *Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee. Benefits Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options401(k) retirement plan with company matchWellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of servicesPaid time off and holidays to recreate, rejuvenate and care for the health of yourself and familyVariety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insuranceTuition reimbursement

    About the Role

    Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people.