Account Manager

Responsibilities

• Drive revenue growth by identifying and upselling new opportunities within your portfolio of restaurant partners
• Manage relationships with a portfolio of restaurant partners, with a focus on aggressive growth and revenue optimization
• Proactively seek out and capitalize on new business opportunities, ensuring that every restaurant partner is maximizing their potential on the Seated platform
• Educate partners on how to optimize their presence and performance on the platform, delivering value that directly impacts their bottom line
• Work under a revenue quota to consistently meet and exceed targets, ensuring you hit sales goals every quarter
• Utilize data to identify trends, opportunities for upselling, and ways to improve partner performance
• Handle inbound inquiries and address concerns in a timely manner, focusing on solutions that drive additional revenue
• Collaborate cross-functionally with other teams to ensure that your accounts are receiving the best support to drive revenue growth
• Maintain up-to-date account data within our CRM and report accurately on account status and opportunities

Requirements

• 2+ years of experience in a sales, account management, or upselling role—preferably in a high-paced environment where revenue growth and achieving quotas are key priorities
• Proven success working under a quota and a track record of consistently exceeding sales or revenue goals
• Exceptional communication, negotiation, and persuasion skills, with a focus on closing deals and securing long-term partnerships
• A self-starter mindset with the drive to constantly seek new opportunities for account growth
• Strong problem-solving skills, with the ability to manage multiple accounts and prioritize high-impact opportunities
• A deep understanding of the restaurant or hospitality industry is highly preferred but not required
• Experience in consultative sales or upselling strategies, with a strong focus on revenue generation and growth

Benefits

• Salary range: $80,000 - $90,000 OTE per year (20% variable)
• Stock options
• Generous 401(k) match
• Comprehensive Healthcare, Dental, and Vision plans, including virtual care options
• Pre-Tax Flexible FSA, Dependent Care FSA
• Commuter Benefits
• Up to 16 weeks of paid parental leave
• Unlimited PT
• Wellhub Membership with access to thousands of gyms and studios
• Citi Bike Monthly Membership
• $100 a month to spend at Seated restaurants