Account Manager

About the role

The Account Manager builds and maintains strong client relationships while serving as the primary point of contact between clients and internal teams. This role translates client objectives into strategic, results-driven marketing initiatives across SEO, paid advertising, social media, and other digital channels. The Account Manager ensures the effective execution of campaigns that align with client goals and deliver measurable outcomes. Through strong communication, strategic insight, and attention to detail, this role helps clients achieve online success and contributes directly to Scorpion’s overall performance and growth.

Responsibilities

• Develop and maintain strong, long-lasting client relationships by understanding their needs, objectives, and business goals.
• Develop and implement comprehensive digital marketing strategies in collaboration with our internal teams, encompassing SEO, paid advertising, social media management, chat, and content marketing, to achieve client objectives.
• Monitor and analyze campaign performance, providing insights and recommendations for improvements to clients, covering SEO, PPC, and social media KPIs.
• Identify opportunities for upselling and expanding our services within existing client accounts.
• Work closely with internal teams, including the Directors, SEO specialists, paid advertising experts, social media managers, and content writers, to ensure client success.
• Manage client budgets, ensuring efficient allocation of resources to achieve campaign objectives and return on investment.

Requirements

The Account Manager must have a Bachelor's degree in Marketing, Advertising, Business, Communications, or a related field, or equivalent practical experience. They should have 2+ years of professional experience in client-facing account management, a proven track record of upselling and growing client accounts, and the ability to manage client relationships, understand their needs, and deliver results. Experience working with cross-functional teams to execute client strategies is also required. Excellent communication and relationship-building skills, along with a proactive approach to problem-solving and managing client expectations, are essential. A proactive attitude towards learning new tools, platforms, and industry best practices is valued.

Qualifications

• Education: Bachelor's degree in Marketing, Advertising, Business, Communications, or a related field, or equivalent practical experience.
• Experience: 2+ years of professional experience in client-facing account management.
• Track Record: Proven track record of upselling and growing client accounts.
• Relationship Management: Ability to manage client relationships, understand their needs, and deliver results.
• Team Collaboration: Experience working with cross-functional teams to execute client strategies.
• Communication: Excellent communication and relationship-building skills, with a proactive approach to problem-solving and managing client expectations.
• Learning: Eagerness to learn new tools, platforms, and industry best practices.

Skills

• Understanding of digital marketing channels, strategies, and tactics, including SEO, social media, and paid advertising.
• Attention to Detail: Exceptional attention to detail, with a keen understanding of budget constraints and project management.
• Problem-Solving: Ability to multitask, prioritize, and perform well under pressure.
• Proactive Approach: Eagerness to learn new tools, platforms, and industry best practices.

Pay

The base salary range is $60,000 (entry-level) - $80,000 (highly experienced), exclusive of fringe benefits. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer.

Schedule

This position requires periodic travel for client meetings and may involve attendance at industry conferences.