Account Manager

Responsibilities

• Create close relationships with customers to execute corporate plans, negotiate strategies, and meet business objectives.
• Deliver on volume and net sales objectives for all Confidential Company portfolio of products.
• Implement the sustainable Confidential Company Sales Model with strategic customers.
• Partner closely with the local synergy team of other Territory Managers to coordinate business and customer relationships as a whole.
• Develop and adhere to an effective call cycle to achieve desired service frequency to Confidential Company customer accounts to meet indicated net sales objectives at least twice a quarter.
• Manage all company resources for the territory to ensure that they are deployed in the most efficient and effective manner possible to achieve and exceed volume and net sales objectives.
• Develop an understanding of and, where appropriate, act on market intelligence that may impact the sale of the Confidential Company portfolio of products.
• Motivate, support, coach, train and develop customers to maximize the sale of the Confidential Company portfolio of products.
• Build a strong working relationship with Confidential Company customers at all levels within the practices and businesses they manage (doctor, optician, store manager, etc.).
• Drive assortment plans with customers.
• Ensure brand visual merchandising standards are met; refresh and leverage POP materials.
• Utilize all brand materials to conduct regular customer staff trainings to reinforce knowledge and ensure message to the patient/consumer is translated consistently to brand positioning standards.
• Cultivate the existing customer base, while partnering with the local sales representative team to prospect for new potential customers in the market.
• Monitor customers’ payment cycles and credit history.
• Participate in collection efforts as directed by the Company

Qualifications

• Commendable interpersonal and communication skills.
• Ability to build and maintain positive relationships with customers and colleagues.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite.
• Experience in sales and customer service preferred.

Skills

• Product knowledge
• Technology
• Pricing
• Business consulting
• Customer relationship management
• Market intelligence
• Call cycle development
• Customer training
• Payment cycle monitoring
• Collection efforts

Benefits

• Competitive compensation package including base salary and commission.
• Health insurance coverage.
• Retirement savings plan.
• Professional development opportunities.
• Flexible work schedule.
• Work-life balance initiatives.

Pay

Base salary plus commission.

Schedule

Full-time position with flexible hours to accommodate customer needs.

Note: Safilo is based in Italy and operates globally, offering a unique blend of Italian craftsmanship and modern digital solutions.