Account Manager

About the role

Serve as a primary point of contact for SAFCO dealer partners through phone, email, and online communication
Present and explain SAFCO’s programs, products, and financing solutions to dealership personnel at all levels
Build and maintain strong relationships with existing dealer partners while identifying and developing new business opportunities
Follow up on approvals, counteroffers, pending stipulations, and funding needs in a timely manner
Collaborate closely with Relationship Managers in the field to support dealer growth and customer satisfaction
Aid dealers with structuring deals within SAFCO guidelines and lending tolerances
Provide guidance and training regarding contract documentation and funding requirements
Maintain consistent communication regarding promotions, marketing initiatives, and program updates
Support overall sales growth and dealer engagement through proactive outreach and relationship management
Deliver a high level of professionalism, responsiveness, and service consistency

Responsibilities

• Serve as a primary point of contact for SAFCO dealer partners through phone, email, and online communication
• Present and explain SAFCO’s programs, products, and financing solutions to dealership personnel at all levels
• Build and maintain strong relationships with existing dealer partners while identifying and developing new business opportunities
• Follow up on approvals, counteroffers, pending stipulations, and funding needs in a timely manner
• Collaborate closely with Relationship Managers in the field to support dealer growth and customer satisfaction
• Aid dealers with structuring deals within SAFCO guidelines and lending tolerances
• Provide guidance and training regarding contract documentation and funding requirements
• Maintain consistent communication regarding promotions, marketing initiatives, and program updates
• Support overall sales growth and dealer engagement through proactive outreach and relationship management
• Deliver a high level of professionalism, responsiveness, and service consistency

Qualifications

• High School Diploma or GED required
• 1–3 years of related experience preferred
• Automotive industry experience preferred
• Any equivalent combination of education, training, and experience that provides the required knowledge and skills will be considered