Account Manager

About the role

The Account Manager will oversee assigned accounts, develop short range goals, act as the single point of contact, handle all commercial and technical questions, identify market growth areas, contribute to sales revenue goals, enhance project margins, and manage cross-functional communication.

Responsibilities

• Recognize revenue growth areas within accounts and develop sales growth plans accordingly and track via CRM tool.
• Acts as primary contact for assigned accounts, avoids escalation via conflict resolution, and handles all commercial and technical requests.
• Develops potential customers and markets via assigned accounts.
• Works with sales force on quote development, including specification review and interpretation, providing pricing on non-standard items, and offering sales advice concerning bid strategies.
• Collaborates with Regional Sales Managers and Business Development Managers on tracking quotes throughout the sales process.
• Accepts all new orders through the system, initiates new orders into the internal order processing system, and passes to Order Management team.
• Approves and provides pricing for any change order requests on existing orders not yet produced.
• Creates and conducts presentations for internal and external customers.
• Participates in product development projects within the organization, bringing market knowledge and feedback.
• Manages all cross-functional communication within the organization to provide a seamless experience to the assigned accounts.
• Provides regular customer communications, allowing for up-to-date open order reports and information.

Requirements

• Authorized to work for any employer in the U.S without sponsorship.
• Bachelor’s Degree in Business, Mechanical Engineering, Application Engineering, or Automotive Engineering and 3 years’ experience with inside sales or customer service with industrial equipment or 7 years’ experience with inside sales or customer service with industrial equipment.
• Ability to travel up to 50%.

Preferred Qualifications

• Strong CRM skills to track sales opportunities and follows the sales funnel philosophy.
• Strong knowledge in power systems and trends.
• Strong problem-solving skills on issues of diverse scope and high complexity where analysis of situations or data requires a review of a variety of factors.
• Strong ability to work under tight deadlines.
• Strong ability to work on multiple projects and/or assignments simultaneously.
• Good ability to read, analyze and interpret project specifications, periodicals, professional journals, technical procedures, or governmental regulations.
• Strong ability to write reports and business correspondence.
• Strong ability to effectively present information and respond to questions from individuals or groups of managers, clients, customers, and the general public.
• Good ability to work with mathematical concepts such as probability and statistical inference.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Good ability to read construction specifications and drawings.
• Exceptional computer skills, proficient in MS Office (Word, Excel, Power Point).

Pay

$73,120 - $118,820-Annually

Schedule

N/A

Benefits

Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan.

Contact Information

Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.