Account Manager

About the role

Rivel is seeking an Account Manager, Banking Client Growth to join the Rivel Banking Research division in a fully remote or hybrid capacity, if local to Westport, CT.

Responsibilities

• Own and independently manage a sizable portfolio of banking and credit union client relationships as the primary point of contact
• Build strong client partnerships through proactive communication, timely delivery of relevant research and clear, value-added insights that address key business needs and priorities
• Collaborate with the research team and consultants to translate research insights and data into clear recommendations that support client decision-making
• Grow account revenue through upsell and expansion opportunities within your book of business
• Own the renewal process, including timing, positioning, and proposal through regular client communication
• Build strategic relationships with key client stakeholders across your client book to strengthen long-term partnerships and retention

Requirements

• Bachelor’s degree or equivalent
• Minimum 2 years of experience in account management, client success or consultative sales roles
• Proven ability to own and grow a book of business, with revenue accountability
• Strong communication and relationship-building skills, including experience working directly with senior-level clients
• Ability to translate research, data or insights into clear business recommendations, in collaboration with colleagues
• Commercial mindset with comfort leading renewal and expansion conversations
• Highly organized with the ability to manage multiple client relationships independently
• Proficiency with MS Office and comfortable working through modern database and communication systems
• Alignment with Rivel’s core values

Pay

The range of base compensation for this position is a minimum of $72,000 to a maximum of $82,000, with opportunity for sales commission. Compensation for any employee in this position is adjusted based on skill, effort, responsibility, education, training, credentials, geographic location, working conditions and/or experience.