Account Manager

About the role

The Account Manager is responsible for driving new business development, expanding existing customer relationships, and helping clients solve critical business challenges through Ricoh's technology and digital transformation solutions. This role requires a consultative sales approach, focusing on understanding customer needs, business objectives, and decision-making processes to position Ricoh's solutions effectively.

Working Environment: Primarily office-based with standard business working conditions. Work involves analyzing complex information and communicating recommendations effectively. Minimal physical demands, with occasional lifting of items under 10 pounds. Approximately 20% travel required, including occasional overnight travel.

Responsibilities

• Generate new business opportunities and grow existing accounts.
• Build relationships with key decision-makers and influencers.
• Identify and solve customer business challenges through research, discovery, and consultative questioning.
• Understand customer buying behaviors and business needs rather than focusing solely on products or services.
• Effectively communicate the value of Ricoh's solutions and digital transformation capabilities.
• Demonstrate how technology investments can positively impact a customer's financial performance.
• Deliver professional presentations and solution recommendations both virtually and in person.
• Increase market