Account Manager

About the role

The Account Manager is responsible for proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste services in an assigned territory. Additionally, the Account Manager is required to increase the level of penetration in his or her existing customer base by selling the full suite of Republic Services products.

Responsibilities

• Effectively maintains and retains existing customers by building effective long-term relationships and customer loyalty.
• Develops and maintains a thorough knowledge of the Company’s available services, lines of business, pricing structures, and offers additional services as appropriate to assigned existing customers.
• Performs contractual re-signs on existing customers to extend customer relationship and increase customer profitability where appropriate.
• Responds to all cancellation requests in alignment with the established escalation policy.
• Utilizes Salesforce on a daily basis, schedules and documents all activities such as calls, meetings and proposals.
• Captures customer emails, minimizes rate restrictions and customer credits.
• Increases customer penetration by selling full suite of Republic Services products.
• Powers with the operations team, when needed, to address customer services issues.
• Buils relationships and increases Company visibility through participation in Company-sponsored activities, trade shows, chamber of commerce events and other similar activities.
• Performs other job-related duties as assigned or apparent.

Qualifications

• Minimum of 1 year of relevant sales experience.
• Valid driver’s license.

Preferred Qualifications

• Waste or transportation industry experience.

Benefits

• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retail plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO).

Company

• Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry.
• We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services.
• We are committed to advancing circularity and supporting decarbonization.

Strategy

• To generate profitable growth, we focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.
• We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions.
• We are expanding both our capabilities and our geographic footprint in environmental solutions.
• We are building a network of Polymer Centers and Blue Polymer facilities across North America.
• We are committed to harnessing landfill gas, a natural byproduct of decomposing waste, and converting it to energy.