Account Manager

Job Type Full-time Description COMPANY OVERVIEW: Renova One unites 11 trusted companies under one brand, delivering seamless renovation and restoration solutions for multi-family, single-family, and commercial properties nationwide. With expertise in flooring, carpet cleaning, turnkey solutions, interior and exterior renovations, restoration, and design, we simplify projects while maintaining exceptional quality. Built on integrity, innovation, and strong partnerships, Renova One is more than a vendor—we’re a trusted partner committed to enriching spaces and creating lasting value. JOB SUMMARY: The Account Manager supports daily sales and administrative activities for the Des Moines and Omaha markets. Working closely with field sales and operations, this role prepares quotes, enters orders, maintains accurate pricing, coordinates customer requests, and keeps sales activity moving efficiently. The ideal candidate is organized, responsive, detail-oriented, and proactive, with the ability to manage competing priorities and follow tasks through completion. By handling essential back-end sales functions, the Account Manager enables field sales team members to focus on customer relationships, market activity, and growth. Requirements RESPONSIBILITIES & DUTIES: Prepare accurate customer quotes, pricing, proposals, and supporting sales documentsEnter and maintain customer orders in company systemsVerify order details for accuracy and completeness before processingProvide timely back-end support to field sales team membersPartner with sales, operations, and other internal teams to advance customer requests and ordersMaintain organized records for customers, pricing, quotes, and ordersTrack open quotes, orders, and requests, and follow up on outstanding itemsPromptly communicate updates, questions, and potential issues to the appropriate team membersAnswer routine customer questions and route complex matters to the appropriate sales or operations contactSupport consistent service and communication across existing customer accountsUpdate pricing and confirm that approved rates are accurately reflected in quotes and ordersUse company systems, including LG, SS, QuoteWerks, and Measure, to support sales and account activityIdentify missing information, process gaps, and potential order issues before they cause delaysProvide additional sales coordination and administrative support as business needs change QUALIFICATIONS: Experience in sales support, account management, customer service, order processing, estimating, or a related role is requiredStrong organizational skills and attention to detailAbility to manage multiple priorities and follow tasks through completionStrong written and verbal communication skillsResponsive, service-focused approach with customers and internal partnersAbility to work independently and collaborate effectively with sales and operations teamsComfort working with pricing, quotes, orders, and detailed customer informationProficiency with Microsoft Office or Microsoft 365Ability to learn and use company quoting, sales, and measurement systemsExperience in flooring, construction, renovation, multifamily services, or a related industry is helpful but not required OTHER: All offers of employment are contingent upon a drug panel and a background checkValid Driver's License is requiredYour information will be kept confidential according to EEO guidelines Salary Description $60K-$65K + Commission