Account Manager

Responsibilities

• Initiating and answering inbound and/or outbound sales contact directly from/to prospective and/or existing customers
• Accepting orders, closing sales, maintaining customer records, and completing required documentation
• Identifying and qualifying prospective customers and recording sales prospecting activity in Salesforce
• Developing new accounts and/or expanding existing accounts within assigned agencies or geographic territories
• Maintaining a thorough understanding of government procurement procedures and guidelines to ensure that the organization's sales initiatives are fully compliant
• Regularly reviewing pipeline opportunities and providing updates in Salesforce
• Working towards an individual sales quota; may have a target earnings bonus or sales incentive opportunity
• Informing customers of new product/service introductions and prices
• Following up on leads with a sense of urgency and provide timely updates to Salesforce
• Maintaining a general understanding and knowledge of our solutions
• Conducting regular onsite and virtual appointments with strategic executives and business partners
• Continuing to build knowledge of business, financials, products/services, the market, or account needs
• Maintaining communication with the Sales Director and other internal stakeholders
• Attending industry conferences and events and representing our company, as required

Requirements

• Strong and consistent performance at meeting or exceeding sales objectives and quotas
• Minimum of 2+ years in AM experience
• Excellent interpersonal skills and the ability to communicate via all available channels
• Professional demeanor and strong work ethic
• Demonstrated ability to multitask and respond effectively to changing priorities and/or situations
• Self-motivation and the ability to work independently
• Proficient in the use of Salesforce and other internal operational systems
• Ability to travel up to 30% of the time