Account Manager

About the role

The Role As an Account Manager at Reach, you'll own the success and growth of a portfolio of global ecommerce merchants. You'll build trusted relationships, help clients optimize their checkout and payments experience, and drive long-term revenue growth. This role is ideal for someone who enjoys partnering closely with clients, working across global teams, and turning strong relationships into meaningful business outcomes.

Requirements

• Manage and grow a portfolio of ecommerce merchants
• Build strategic, long-term client relationships
• Drive organic revenue growth and retention
• Partner cross-functionally to solve merchant challenges
• Advocate for clients internally and surface product insights

What You Bring

• 5+ years in account management or merchant success (ecommerce, FinTech, or payments)
• Strong relationship-building and communication skills
• Experience working with global clients or distributed teams
• A proactive, ownership-driven mindset

Benefits

• Competitive compensation and pension contribution
• Comprehensive private healthcare coverage
• Annual learning and development allowance
• Hybrid working with modern office space
• A collaborative, global team driving innovation in cross-border payments

Additional Information

• Reach Ltd. is an equal opportunity employer.
• Applicants must be eligible to work in USA.
• Some international travel may be required.