Account Manager

Raymond West is looking for a dynamic Account Manager to join our Sales team. This position provides a vital communication and sales link between our customers and our company to ensure continuing customer satisfaction. Each Sales Representative will have a defined territory which will be their area of responsibility, covering all customers within that area.

About the Role

Raymond West is committed to providing customers with end-to-end warehouse solutions, including lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to deliver the right supply chain solutions and services to keep their business running smoothly.

Responsibilities

• Strive for professionalism, observing and complying with all Company regulations and policies.
• Represent the Company loyally, faithfully, with honesty and integrity.
• Sell products and services within established Company prices and policies.
• Maintain accurate and current customer profiles on all accounts, including an accurate equipment master for each account in your territory.
• Produce a satisfactory sales volume and gross profit for the Company, with performance and results improving year over year.
• Maintain systematic planning and accountability records.
• Work with people directly, by telephone, and through written correspondence efficiently, tactfully, and professionally.
• Plan appointments and adapt to impromptu changes as required.
• Perform duties under minimal supervision while responding to rapidly varying input requirements.
• Use company property responsibly.

Requirements

• Excellent written and verbal communication skills.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite and similar software.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively before groups of customers or employees.
• Ability to maintain effective working relationships with employees, co-workers, and managers in other departments.
• Willingness to work off-hours as needed and assume additional responsibilities when required.
• Ability to fulfill essential job functions in a consistent state of alertness and safe manner.
• Demonstrated ability to professionally present solutions in one-on-one and boardroom environments.
• Mature, responsible appearance and demeanor.
• Ability to communicate effectively with customer representatives at all levels and across all departments within the organization.
• Strong knowledge of Microsoft Office Suite, including creating written proposals and updating spreadsheets.
• Forklift operation knowledge and ability.
• Self-confident with the ability to work with minimal supervision.
• Good attendance record and professional attitude in all matters.
• Willingness to learn new products and policies quickly and perform accurately with flexibility.
• Must be insurable by Raymond West.

Qualifications

Minimum education and experience requirements vary by position. Candidates should have a Bachelor’s degree or equivalent from a four-year college or technical school, or two years of related experience and/or training, or an equivalent combination of education and experience.

Schedule

Local travel to customer locations and other Raymond West offices is expected as a daily requirement. The position is non-sedentary and described as “outside” or “field” sales.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Occasionally required to climb or balance, stoop, kneel, crouch, or crawl.
• Occasionally required to lift and/or move up to 25 pounds.

Pay

The salary range for this position is $60,000 - $90,000, which includes a draw plus commission. The specific pay offered may be influenced by factors such as relevant experience, education, and work location. Qualified candidates must pass a pre-employment physical and drug screen.

Benefits

• Medical, dental, and vision insurance.
• 401k with company match.
• Flexible spending accounts.
• Disability and life insurance.
• Personal time off and holiday pay.