Account Manager

Position Responsibilities

• Negotiate with customers and suppliers to establish quotes and orders that will ensure a competitive price and highest profitability.
• Develop accounts by informing customers of all our value added services.
• Provide customers with information on products, pricing, and availability.
• Handle customer complaints promptly and effectively.
• Pro-actively seek solutions to better serve customers.
• Maintain customers in CRM.
• Participate in training sessions and meetings as required.
• Aid in training new employees as required.
• Be responsible for quality in all facets of customer relations.

Position Requirements

• 5+ years of sales experience to industrial customers including some or all of the following industries: oil & gas, chemical & refining, power generation, and wastewater.
• Bachelor’s Degree in Engineering or other related technical field, or equivalent experience in instrumentation and control products.
• 5+ years of experience in sales and marketing of Temperature, Pressure, Level and Flow Instrumentation, process equipment, and filtration.
• 3+ years of experience in strategic account management and development.
• Experience managing sales efforts across multiple sites.
• Proven track record of landing new accounts and markets in a direct role.
• Ability to build executive level interfaces.
• Technical proposal development experience.
• Consultative selling skills.
• Excellent communication, organizational and time-management skills.
• Strong written communication and presentation skills.
• Positive attitude, self-motivated, confident and tenacious.

Physical Requirements

• Primarily sitting at computer, in the vehicle or in meetings
• Occasional lifting of demo items or equipment up to 50 pounds
• Primarily indoors with occasional extreme temperatures
• Some walking inside of plants and refineries
• Heavy computer and phone usage daily
• Must be able to drive a vehicle for extended travel times.